Jessica Sullivan
Evans Mills,NY
Overview
6
6
years of professional experience
Work History
Home Health Aide
Independent Contractor
01.2020 - Current
- Provided compassionate personal care and support to clients, enhancing daily living activities and overall well-being.
- Developed individualized care plans in collaboration with healthcare professionals, addressing specific client needs effectively.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Tax Specialist
H&R Block
12.2024 - 04.2025
- Assisted clients with tax preparation and filing processes, ensuring compliance with regulations.
- Analyzed financial documents to accurately reflect client information on tax returns.
- Managed high volume of client inquiries during peak tax season, maintaining a high level of professionalism and responsiveness.
- Delivered exceptional customer service by addressing concerns promptly and offering clear explanations of complex tax concepts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Timeline
Tax Specialist
H&R Block
12.2024 - 04.2025
Home Health Aide
Independent Contractor
01.2020 - Current