Jessica Suomala MSPT
Physical Therapist, Business Owner
Cheshire,CT
Summary
Self-motivated professional with excellent marketing, customer service and facility oversight skills and more than 23 years of experience. Highly effective and comfortable working with people at all levels in organization. Successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational teams.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Physical Therapist, Owner
Anew Physical Therapy
Southington, United States
01.2015 - Current
- Started own business in 2015 which continues to operate as successful outpatient Physical Therapy practice.
- Increased weekly average patient visit volume through marketing, scheduling and rapid insurance approval turnaround.
- Marketed my business to area physicians and health care practices.
- Developed strong client base, most of which has grown through word of mouth and reputation as a practitioner.
- Researched and stayed abreast of current treatment modalities by attending professional development opportunities.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Implemented use of telehealth, and various assistive devices.
- Trained and oriented new physical therapists and physical therapy assistants.
Physical Therapist
Valley Orthopaedic Specialists
Oxford, CT
03.2010 - 06.2015
- Supervised clinical students, assistants, technicians and volunteers.
- Attended professional development opportunities.
- Conducted clinical assessments and evaluations.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
Center Therapy Director
Concentra Medical Centers
Multiple Locations, NJ And CT
10.1998 - 03.2010
- Facilitated account maintenance and growth, while ensuring exceptional patient care.
- Established physical therapy operational strategies by evaluating trends, determining productivity and quality service strategies.
- Balanced the needs of employers with those of employees, fostering those relationships while getting patients back to work expeditiously and safely.
- Worked collaboratively as a team with the Physician Medical Director and the Center Administrator, as well as upper management.
- Performed worksite evaluations and provided recommendations.
- Managed all physical therapy personnel.
- Identified barriers to treatment and provided clinical education to meet patient needs.
- Developed physical therapy financial strategies by estimating, forecasting and anticipating requirements, trends and variances.
Education
Master of Science - Physical Therapy
New York Medical College
Valhalla, NY 08.1996 - 06.1998
Bachelor of Science - Pre-Physical Therapy
Manhattan College
The Bronx, NY 01.1993 - 01.1996
Skills
Orthopedics specialist
Skilled in patient relations
Business Development
Focused on consistent, quality care
Operations management
Marketing
Staff Management
Specialization in sports injuries and therapy
Timeline
Physical Therapist, Owner
Anew Physical Therapy
01.2015 - Current
Physical Therapist
Valley Orthopaedic Specialists
03.2010 - 06.2015
Center Therapy Director
Concentra Medical Centers
10.1998 - 03.2010
Master of Science - Physical Therapy
New York Medical College
08.1996 - 06.1998
Bachelor of Science - Pre-Physical Therapy
Manhattan College
01.1993 - 01.1996