Jessica Taai Fonseca
Boynton Beach,FL
Summary
Experienced with veterinary office procedures and client care. Utilizes excellent communication and organizational skills to facilitate smooth operations. Knowledge of medical terminology and record-keeping ensures accurate and efficient practice management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Veterinary Receptionist
Healing Heart Vet
04.2025 - Current
- Managed appointment scheduling to optimize client flow and service delivery.
- Assisted clients with inquiries regarding services, pricing, and pet care resources.
- Processed patient intake forms and maintained accurate medical records for all animals.
- Coordinated communication between veterinarians and clients to ensure seamless service.
Administrative Legal Assistant
Meridian Title International Services
08.2024 - 12.2024
- Prepared legal documents and correspondence to ensure compliance with regulatory requirements.
- Managed case files and documentation, improving organization and retrieval efficiency.
- Coordinated communication between clients and legal teams, enhancing client satisfaction.
- Conducted research on property laws and regulations to support ongoing cases effectively.
Restaurant Hostess
Hunters Run Country Club
01.2024 - 04.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Coordinated with kitchen and waitstaff to facilitate smooth service flow during peak hours.
- Handled guest inquiries and concerns, enhancing overall dining experience.
Administrative Assistant Intern
Alta Du Toit School
06.2023 - 12.2023
- Assisted in scheduling and coordinating meetings for administrative staff.
- Managed document preparation and filing systems to enhance organizational efficiency.
- Supported daily office operations by handling correspondence and communications effectively.
- Maintained records of student attendance and academic progress with attention to detail.
Cart Girl
Mount Kisco Country Club
05.2022 - 09.2023
- Provided exceptional customer service to enhance guest experiences on the golf course.
- Operated beverage cart efficiently, ensuring timely delivery of refreshments throughout the course.
- Maintained inventory levels, restocking supplies to meet demand and reduce downtime.
- Collaborated with golf staff to coordinate events and fulfill special requests from members.
Recreational Aide
Aberdeen Country Club
10.2022 - 05.2023
- Assisted in organizing recreational activities and events for members and guests.
- Maintained cleanliness and safety of recreational facilities and equipment.
- Engaged with participants to ensure enjoyable and safe experiences during activities.
- Facilitated setup and breakdown of equipment for various club events.
Restaurant Hostess
Boca West Country Club
09.2020 - 05.2021
- Monitored dining area for cleanliness and readiness, ensuring high standards of presentation.
- Assisted in training new staff on hostess duties and customer service protocols.
- Collaborated with management to improve guest feedback processes, fostering positive relations.
- Adapted quickly to changing priorities in fast-paced environment, maintaining efficiency throughout shifts.
Restaurant Hostess
Grand Hotel Mackinac Island
05.2020 - 09.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Hostess
Aberdeen Golf and Country Club
10.2019 - 05.2020
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Room Service Server
Abu Dhabi Edition Hotel
08.2018 - 06.2019
- Delivered exceptional dining experiences by efficiently coordinating room service orders.
- Ensured accurate and timely food deliveries while maintaining high standards of presentation.
- Trained new staff on service protocols and best practices to enhance team performance.
- Managed multiple orders simultaneously, prioritizing guest satisfaction and operational efficiency.
Education
Human Resources - Human Resources Management
Northlink College
Associates - Cabin Crew
Damelin Mowbray College
Cape Town 03-2019
Skills
- Teamwork and collaboration
- Telephone etiquette
- Medical recordkeeping
- Prioritization
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved legal certifications by completing courses with accuracy and efficiency.
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [title services, Meridian title ainternational services- 5 months
Languages
English
Native or Bilingual
Dutch
Full Professional
Interests
- Music
- Web Development and Design
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- I enjoy helping others and giving back to the community
- Gym Workouts
- Blogging/Vlogging
- Food Tourism
- Animal Care
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Volunteering at local animal shelters and rescue organizations
- Fashion and Style
- App Development
Timeline
Veterinary Receptionist
Healing Heart Vet
04.2025 - Current
Administrative Legal Assistant
Meridian Title International Services
08.2024 - 12.2024
Restaurant Hostess
Hunters Run Country Club
01.2024 - 04.2024
Administrative Assistant Intern
Alta Du Toit School
06.2023 - 12.2023
Recreational Aide
Aberdeen Country Club
10.2022 - 05.2023
Cart Girl
Mount Kisco Country Club
05.2022 - 09.2023
Restaurant Hostess
Boca West Country Club
09.2020 - 05.2021
Restaurant Hostess
Grand Hotel Mackinac Island
05.2020 - 09.2020
Restaurant Hostess
Aberdeen Golf and Country Club
10.2019 - 05.2020
Room Service Server
Abu Dhabi Edition Hotel
08.2018 - 06.2019
Human Resources - Human Resources Management
Northlink College
Associates - Cabin Crew
Damelin Mowbray College