Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jessica Tagerman

Deerfield,Illinois

Summary

Accomplished pharmacist with a proven track-record of planning, developing and leading successful medical training programs. Demonstrated excellence in driving development initiatives, enhancing operational efficiencies, and improving patient safety.

Overview

12
12
years of professional experience

Work History

Pharmacist

Pharmacy Innovations, Baxter Healthcare
Deerfield, IL
01.2015 - Current
  • Designed and facilitated Pharmacy Technician Certification Training to decrease employee turnover and minimize recruitment costs.
  • Developed engaging program curricula that maintain complex knowledge standards regulated by the Pharmacy Technician Certification Board.
  • Administered live & virtual classroom training to 130+ pharmacy technicians using multiple software platforms, including Zoom, Microsoft Teams, SharePoint, and Articulate 360.
  • Devised and executed effective marketing strategy to attract potential customers.
  • Designed new drug utilization review process that decreased manual processing and reduced operating costs by $100,000 per year.
  • Mentored pharmacy technicians on process optimization project proposals resulting in $30,000 yearly savings.
  • Researched & interpreted pharmacy law relating to centralized and out-of-state mail order pharmacy to ensure compliance with pharmacy regulations in all 50 states.
  • Presented project proposals on process improvement and revenue generating opportunities to executive management using Powerpoint.
  • Designed and led activities (including Lunch & Learns, employee gatherings, and development lectures) to promote positive workplace culture.

Associate Director of Brand Development

The Brand Institute
Deerfield, IL
05.2014 - 02.2015
  • Hosted name-generation workshops for new clients.
  • Brainstormed potential new drug names utilizing client suggestions and naming conventions.
  • Generated more than $30K while serving as sole project manager for 5+ product logo designs.
  • Met and exceeded sales goals through effective marketing and supportive client relationships.
  • Facilitated president in timely completion of project work by supporting executive management in project administration.

Pharmacy/Pharmacy Intern

CVS Health
Boston, MA
01.2011 - 02.2015
  • Successfully reduced prescription fill time by 3+ minutes through exceptional organizational skills in the prescription filling process.
  • Improved patient care by reducing prior authorization wait time from 7 days to 2 days by proactively encouraging communication between provider and insurance company.
  • Provided proactive counseling to patients on prescription and over-the-counter medications benefits to optimize medication therapies.
  • Supported patients while performing various activities such verifying and dispensing prescriptions.

Education

Doctor of Pharmacy - Pharmacy

Northeastern University
Boston, MA
05.2014

Bachelor of Science - Pharmacy Studies

Northeastern University
Boston, MA
05.2013

Skills

  • Curriculum Development
  • Leadership Training
  • Employee Training
  • Program Design
  • People Management
  • Effective Communication Skills
  • Business Operations
  • Systems Management
  • Leadership
  • Public Speaking
  • Instructional Design
  • Patient Services
  • Organizational Development
  • Strong Communication
  • Content Management
  • Pharmaceutical Products

Additional Information

  • Illinois Registered Pharmacist, Illinois Expires 3/31/2024
  • Alabama Registered Pharmacist, Alabama License in Progress

Timeline

Pharmacist

Pharmacy Innovations, Baxter Healthcare
01.2015 - Current

Associate Director of Brand Development

The Brand Institute
05.2014 - 02.2015

Pharmacy/Pharmacy Intern

CVS Health
01.2011 - 02.2015

Doctor of Pharmacy - Pharmacy

Northeastern University

Bachelor of Science - Pharmacy Studies

Northeastern University

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Jessica Tagerman