Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Talamantez

San Antonio,TX

Summary

Dynamic and results-driven Manager with extensive experience at Liquior Bueno, adept at enhancing customer satisfaction and team performance. Proven skills in staff training and development, alongside effective decision-making, have led to improved operational efficiency and employee engagement. Committed to fostering a positive work environment while achieving business objectives.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

5
5
years of professional experience

Work History

Manager

Liquior Bueno
12.2023 - 03.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Store Manager

Dons and Bens
01.2021 - 11.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.

Circle K

Assistant Manger
04.2020 - 04.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Associate of Applied Science - Medical Assistant

San Antonio College of Medical And Dental Asistant
935 San Pedro
06-2000

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Staff training and development
  • Verbal and written communication
  • Task delegation

Timeline

Manager

Liquior Bueno
12.2023 - 03.2025

Store Manager

Dons and Bens
01.2021 - 11.2023

Circle K

Assistant Manger
04.2020 - 04.2022

Associate of Applied Science - Medical Assistant

San Antonio College of Medical And Dental Asistant

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