Summary
Overview
Work History
Education
Skills
Volunteer Experience
Professional Goals
Timeline
Generic

Jessica Taylor

Orlando,FL

Summary

Empathetic professional with hands-on experience providing quality services to children and adults. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Mental Health Counselor Intern

Integro Counseling
08.2023 - Current
  • Improved patient treatment outcomes by conducting thorough assessments and developing customized treatment plans.
  • Built rapport with diverse client populations, utilizing empathetic listening skills and culturally sensitive therapeutic practices.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
  • Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.

Mental Health Counselor Intern

Counseling Center Of New Smyrna Beach
07.2020 - 07.2023
  • Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Supported clients in identifying personal strengths and resources, enhancing resilience in times of psychological distress.
  • Developed strong rapport with clients through active listening and empathetic communication, fostering trust during therapeutic process.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Excellent communication skills, both verbal and written.
  • Conducted intake assessments and diagnostic evaluations to guide appropriate treatment interventions for new clients.

Counseling Student Intern

Everyone's Counseling Center
01.2018 - 05.2020
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Adapted counseling techniques to best suit individual needs of each client.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Participated in regular supervision meetings discussing clinical cases under guidance from experienced professionals which helped hone my therapeutic skills.
  • Supported individuals dealing with mental health and emotional issues.
  • Established and maintained reciprocal working relationships with clients, family members and other staff, contributing to team cohesion and comprehensive patient care.
  • Maintained detailed documentation of client progress, ensuring accurate records were kept for future reference and continuity of care.
  • Counseled clients to help understand and overcome personal, social and behavioral problems.

Disney Entertainment Trainer

Walt Disney World Company
01.2015 - 01.2020
  • Prepared and presented supplementary learning material to support structured lessons.
  • Implemented diverse instructional methods, optimizing trainee engagement.
  • Developed job-specific competencies and performance standards.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Self-motivated, with strong sense of personal responsibility.

Character Performer

Walt Disney World Company
06.2012 - 01.2020
  • Adhered to basic scripts while utilizing strategic improvisation during performances and while interacting with guests.
  • Participated in rehearsals, refining acting skills and perfecting character portrayals for optimal audience engagement.
  • Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
  • Delivered exceptional customer service by interacting with guests in character both on stage and off stage, enhancing their overall experience.
  • Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
  • Used body language, facial expressions and vocal techniques to convey messages.
  • Strengthened communication skills through regular interactions with others.

Performing Arts Coordinator

Walt Disney World Company
10.2016 - 06.2017
  • Worked effectively in fast-paced environments, like Candlelight Processional, Stage Shows and Marching Bands.
  • Excellent communication skills, both verbal and written.
  • Gained strong leadership skills by managing projects from start to finish.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

Master of Arts - Mental Health Counseling

Asbury Theological Seminary
Orlando, FL
05.2020

Bachelor of Arts - Criminal Justice

Sonoma State University
Rohnert Park, CA
05.2012

Skills

  • Analytical and Critical Thinking
  • Child and Adolescent Counseling
  • Psychoeducation Delivery
  • Friendly, Positive Attitude
  • Problem-Solving
  • Relationship Building
  • Computer Skills
  • Clinical interventions
  • Crisis Intervention
  • Goal Setting
  • Treatment Planning
  • Biopsychosocial Assessments

Volunteer Experience

Children's Christmas Musical Director at First Alliance Church of Orlando

Professional Goals

Attain Teaching Certification 

Attain School Counseling Certification 

Timeline

Mental Health Counselor Intern

Integro Counseling
08.2023 - Current

Mental Health Counselor Intern

Counseling Center Of New Smyrna Beach
07.2020 - 07.2023

Counseling Student Intern

Everyone's Counseling Center
01.2018 - 05.2020

Performing Arts Coordinator

Walt Disney World Company
10.2016 - 06.2017

Disney Entertainment Trainer

Walt Disney World Company
01.2015 - 01.2020

Character Performer

Walt Disney World Company
06.2012 - 01.2020

Master of Arts - Mental Health Counseling

Asbury Theological Seminary

Bachelor of Arts - Criminal Justice

Sonoma State University

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