Jessica Ten
Orlando,FL
Summary
To obtain a position in an organization where my knowledge and experience of over twenty plus years can be utilized for future growth. Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Can't wait to join your team and share our medical experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Orlando Health Hospital South Lake
Clearmont, FL
12.2022 - Current
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Front and Back Office Medical Assistant Lead
Orlando Health Medical Center Dr. Salzman M.D.
Orlando , FL
06.2001 - 03.2020
- Greeted patients and verified patient information.
- Assisted in scheduling appointments, verifying insurance coverage, and collecting payments.
- Prepared examination rooms with necessary supplies and instruments.
- Recorded patient vital signs, medical history, medications, allergies, immunization dates, test results, and other relevant information into EHR system.
Phlebotomist
Orlando Health
Clermont, FL
02.2016 - 10.2019
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Documented patient information into electronic medical records system.
Education
Medical Assistant Program - Medical Assisting Program
Career Training Institute
Orlando, FL06-2001
Some College (No Degree) - Nursing Science
Keiser Career College -
Orlando, FLSome College (No Degree) - Science Biology
Southeastern College
Lakeland, FLSkills
- Emergency Procedures
- Emotional Support
- Patient & Family Support
- Medical Laboratory Procedures
- Database Coordination
- Professional bedside manner
- Medical office administration
- EMR / EHR
- Recording vital signs
- Medical laboratory procedures
Languages
Spanish
Professional
Portuguese
Limited
Certification
- Current BLS
- HIPPA
- OSHA
References
References available upon request.
Timeline
Patient Care Technician
Orlando Health Hospital South Lake
12.2022 - Current
Phlebotomist
Orlando Health
02.2016 - 10.2019
Front and Back Office Medical Assistant Lead
Orlando Health Medical Center Dr. Salzman M.D.
06.2001 - 03.2020
Medical Assistant Program - Medical Assisting Program
Career Training Institute
Some College (No Degree) - Nursing Science
Keiser Career College -
Some College (No Degree) - Science Biology
Southeastern College
- Current BLS
- HIPPA
- OSHA
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