Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Tex

Tecumseh,NE

Summary

Dynamic Restaurant General Manager with a proven track record at Pizza Hut, excelling in guest experience oversight and budget planning. Expert in purchasing and labor management, I successfully implemented strategies that enhanced customer satisfaction and streamlined operations, resulting in improved efficiency and compliance with health codes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Restaurant General Manager

Pizza Hut
12.2022 - Current
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Assistant Manager

Pizza Hut
04.2021 - 12.2022
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Shift Leader

Pizza Hut
04.2016 - 10.2020
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.

Education

GED -

SCC Beatrice
Beatrice, NE
12-2013

Skills

  • Purchasing
  • Guest experience oversight
  • Budget planning
  • Labor management
  • POS system
  • Scheduling coordination
  • Cost control
  • Health code compliance

Certification

Working on obtaining Life and Health Insurance License.

Timeline

Restaurant General Manager

Pizza Hut
12.2022 - Current

Assistant Manager

Pizza Hut
04.2021 - 12.2022

Shift Leader

Pizza Hut
04.2016 - 10.2020

GED -

SCC Beatrice

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Jessica Tex