Jessica Thigpen

With a proven track record of excellence in executive support throughout my professional career, I have consistently contributed to the achievement of organizational objectives. My skill set, which combines strategic thinking, project management, and exceptional communication, positions me as a driving force behind the realization of the organization's vision and mission. I specialize in translating high-level goals into actionable plans, overseeing critical initiatives, and fostering cross-functional collaboration. My primary responsibility is to streamline decision-making processes, effectively manage priorities, and provide invaluable insights to the executive team. With unwavering attention to detail and unparalleled interpersonal skills, I empower leadership to focus on core responsibilities while expertly navigating operational intricacies. I function as the vital bridge connecting strategy with execution, dedicated to propelling the organization toward its goals and ensuring sustainable success.

Gala Board Member, ShareFest, 2023, 2022, & 2021

• Crucial Conversations, Wedgewood, 2023
• CPR Training, Red Cross, 2008-2023

• Drove continuous improvement by cultivating a culture of excellence, emphasizing operational efficiency, enhanced communication, and career advancement. Foster skill development, promote individual accountability, and cultivate positive, inclusive work environments to enhance employee satisfaction and retention.
• Championed team cohesion by increasing communication, transparency, and cross-functional collaboration between internal and remote colleagues.
• Positioned the company for rapid scaling of operations, from 57 employees to 427 within seven years, and maximized operational efficiency by building strategic partnerships, and standardizing protocols across multiple functions and colleagues located nationwide.
• Reduced expenditures by over $2 million through enhanced fiscal control and strategic renegotiation of supplier contracts, which included a revision of insurance provisions resulting in a $250,000 cost-saving.