Hi, I’m
Jessica Thomas
Jacksonville,FL
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
years of professional experience
3
Certification
Work History
Her EspressoJacksonville, FL
Contact Barista
04.2024 - Current
Job overview
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Ground beans for espresso shots according to individual customer specifications.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Assisted with catering orders for corporate clients or private parties upon request.
Format AgencyJacksonville, FL
Payroll & Benefits Administrator
02.2024 - Current
Job overview
- Managed Payroll, onboarding and benefits for 4 companies through Format Agency averaging 50-150 employees each.
- Utilized ADP, Gusto and Breezy services for HR & Payroll Functions
- Utilized Employee Navigator & Decisely for Benefits
- Reviewed and processed employee benefits, payroll deductions, and garnishments.
- Audited and reconciled timecards for accuracy of hours worked, overtime pay, sick leave, vacation pay.
- Ensured compliance with all federal, state and local regulations governing payroll and benefits administration.
- Resolved discrepancies between payroll reports or other financial documents related to payroll or benefits.
- Assisted employees with questions regarding their compensation or retirement accounts.
- Coordinated open enrollment events to educate employees about available benefit options .
- Worked closely with Human Resources department to ensure accurate processing of personnel changes like promotions or terminations.
- Oversaw enrollment of new employees and company-wide yearly enrollment period.
- Managed Auto, Worker's Compensation and Liability Insurances for each company
Lowndes Board of Elections
Administrative Specialist
07.2014 - Current
Job overview
- Began as Part time in 2014-2018 and promoted to full time in 2018-2023. Relocated to Jacksonville in 2023 and was moved to remote part time to assist with registrations, vitals and felon records.
- Recognized statewide by GA Secretary of State's office as a main point of contact for equipment and hiring training for the Region.
- Safeguarded election integrity by enforcing strict compliance with federal, state, and local regulations.
- Managed election logistics, ensuring timely setup and dismantling of polling stations for smooth operations.
- Developed and delivered comprehensive training programs for poll workers, enhancing efficiency and accuracy on Election Day.
- Directed oversight of Voter Identification, associated reporting, and statistical analysis software
- Assessed and tested current and new election software systems, maintaining high database security
- Conducted thorough post-election audits to identify areas for improvement in future elections.
- Oversaw the efficient management of voter databases, ensuring accurate recordkeeping and easy access to information for authorized personnel.
- Headed all essential grant management compliance and basic accounting functions
- Managed onboarding, payroll, and I9s for all employees
- Streamlined candidate filing processes through digitalization efforts, reducing paperwork burdens for both candidates and staff members alike.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Target
Senior HR Specialist
04.2022 - 01.2023
Job overview
- Handled a bi-weekly payroll for more than 1,500 employees
- Constructed and revised HR policies, standards, and documentation
- Administered sick leave/pay, vacation, attendance codes, and terminations
- Facilitated payroll notes submitted to Operations Managers to adjust absent pay codes and attendance codes
- Managed benefits administration tasks effectively, resulting in reduced errors in enrollment procedures and better utilization of available resources for employees.
- Promoted a safe work environment through diligent monitoring of workplace conditions, timely identification of potential hazards, and proactive implementation of safety measures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Valdosta State University
Graduate Assistant
08.2021 - 07.2022
Job overview
- Mentored students on resume development while conducting mock interviews for first-year students, juniors, seniors, and alums
- Promoted events and oversaw the department's social media platforms
- Supported the organization of career event planning and Social Media Management.
Education
Valdosta State University
Master of Business Administration from Business Administration & Management
07.2023
Valdosta State University
Bachelor's Degree from Business Administration & Management
05.2021
Skills
- Event Coordination
- Confidential Document Control
- Report Preparation
- Proofreading
- Pivot Tables
- ADP
- Gusto
- Billing Oversight
- Problem Solving
- Attention to Detail
- Microsoft Office Proficiency
Certification
Google Data Foundations Cert
ADP Payroll & Tax Fundamentals Cert
Intuit Bookkeeping Basics Cert
Affiliations
- Wildlife Rehabilitation & Volunteer (2016-Now)
- Law Enforcement Explorers Youth Group- Adult Leader (2015-2017)
- TNR Volunteer Veterinary Assistant (2016-2018)
Timeline
Contact Barista
Her Espresso
04.2024 - Current
Payroll & Benefits Administrator
Format Agency
02.2024 - Current
Senior HR Specialist
Target
04.2022 - 01.2023
Graduate Assistant
Valdosta State University
08.2021 - 07.2022
Administrative Specialist
Lowndes Board of Elections
07.2014 - Current
Valdosta State University
Master of Business Administration from Business Administration & Management
Valdosta State University
Bachelor's Degree from Business Administration & Management