Jessica Thomas
Brooklyn,NY
Summary
Talented Administrator with excellent interpersonal skills with more than ten years of experience. Highly organized and Detail-oriented Payroll Clerk within data entry and record-keeping.
Overview
20
20
years of professional experience
Work History
Legal Assistant (Per Diem)
Geroulakis Law Pc
New York, NY
09.2018 - 07.2024
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Managed accounts and client records of clients, observing confidentiality and extreme discretion
- Prepared for trials, conducting legal research, and drafting pleadings
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes
- Interviewed and prepared intake sheets for clients in English and Creole
- Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements
- Delivered administrative support to office staff, promoting excellence in office operations.
Legal Assistant/Data Analyst ( Temp)
Legal Aid Society Inc
Queens, NY
05.2022 - 12.2022
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Completed accurate and efficient data entry and database updates to support business operations.
- Reviewed and updated account information in company computer system.
- Organized client calendars, prepared mailings and handled high call volumes.
- Participated in client interviews, observed questioning process and documented information.
- Conducted audits on internal controls and developed reports on findings.
- Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
- Supported multiple attorneys with clerical needs.
Administrative Assistance
Acacia Network Housing
Queens, NY
11.2015 - 09.2018
- Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations
- Coordinated and managed multiple priorities and projects
- Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres
- Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives
- Provided telephone support; investigated and resolved billing problems
- Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and managing, arranging, and coordinating executive calendars, travel, contacts, conference bridges, appointments, and luncheons/events
- Process time sheets for 120 employees, new hire documents
- Calculate and verify payroll amounts.
Administrative Staffing Coordinator
Majestic Touch Homecare
Brooklyn, NY
02.2014 - 09.2015
- Maintained and updated patient files, data processes and charts for billing
- Promoted quality services in accordance with agency policies and procedures
- Have applicant complete application and have candidate take any tests that would apply to position then coordinate interview with associate Managed time sheets and assured compliance to care plans
- Managed daily adherence to schedule by caregivers
- Managed a multi-line telephone system and maintain up-to-date patient information on a database
- Responsibly organize and coordinate office operations and procedures to ensure organizational efficiency
- Aided patients, caregivers, and clients in both Creole and English both in person and or over the phone.
Administration
Children Services
Brooklyn, NY
10.2008 - 11.2012
- Conducted home visits, completed inspections and interviewed family members and witnesses.
- Maintained legal documents for court proceedings and submitted testimony.
- Updated documents and maintained permanent records.
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
- Addressed legal issues, assisting with hearings and providing testimony to inform custody arrangements
- Entered client data in centralized database and maintained up-to-date case records for all clients.
ADMINISTRATIVE ASSISTANT
Holy Innocent Church
BROOKLYN, NY
02.2004 - 04.2008
- Assisted with daily lessons and activities
- Scheduled and set staffing meetings
- Schedule appointments with staffs and parents
- Provided excellent customer service in person and over the phone
- Performed clerical duties such as, phones, fax, data entry, email, and calendars.
Front Office Coordinator
Omega Home Health Service
Brooklyn, NY
01.2013
- Provided assistance to patients with questions and concerns in both Creole and English translation in person and or over the phone
- Maintained appointment schedule for patients, doctors, and drug representatives
- Assisted with urine specimen collection for patients
- Assisted doctors in writing detailed messages concerning patients, needs during patient care
- Performed duties of collecting payments & verifying current insurance information for patients
- Performed duties of repairing office equipment (e.g
- Printer, replacing hard-drives, installing RAM memory, replacing motherboards & power supplies.).
Child Care Monitor
- Supervised and guided the children's' behavior and social development
- Tutored children and assisted with homework
- Prepared light snacks and meals
- Prepared play and learning materials
- Accompanied children to and from school.
Education
Associate's in Psychology -
Saint Leo University,
Virginia Beach, VA01.2009
High School Diploma -
GEORGE WINGATE HIGH SCHOOL
BROOKLYN NEW YORK 06.2003
Skills
- Corporate law
- Investigating discrepancies
- Microsoft Office, Word, Excel, and Outlook
- Administrative, Organizational skills
- Agency, Payroll, ADP
- Charts, Processes
- Clerical, Quality
- Excellent customer service
- Self-motivated
- Data entry, Staffing
- Detail-oriented, Telephone
- English, Creole
- Fast, Translation
- Internet literate
- Leadership
- Managing
- Meetings
- Multitasking
- Organizational
Languages
Creole
Full Professional
Timeline
Legal Assistant/Data Analyst ( Temp)
Legal Aid Society Inc
05.2022 - 12.2022
Legal Assistant (Per Diem)
Geroulakis Law Pc
09.2018 - 07.2024
Administrative Assistance
Acacia Network Housing
11.2015 - 09.2018
Administrative Staffing Coordinator
Majestic Touch Homecare
02.2014 - 09.2015
Front Office Coordinator
Omega Home Health Service
01.2013
Administration
Children Services
10.2008 - 11.2012
ADMINISTRATIVE ASSISTANT
Holy Innocent Church
02.2004 - 04.2008
Child Care Monitor
Associate's in Psychology -
Saint Leo University,
High School Diploma -
GEORGE WINGATE HIGH SCHOOL