Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Thomas

Pinson,TN

Summary

Dynamic and detail-oriented professional with extensive experience at Mighty Auto Parts, excelling in shipping efficiency and quality control. Proven ability to enhance order accuracy and reduce fulfillment errors through meticulous packing and inspection. Skilled in warehouse safety and effective communication, ensuring compliance and customer satisfaction in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Shipping Packer

Mighty Auto Parts
07.2019 - 03.2025
  • Trained new packers on best practices for safe and effective product handling, improving overall team performance.
  • Demonstrated flexibility in adapting to changes in daily workload demands, effectively prioritizing tasks based on urgency and importance.
  • Assisted with inventory management, conducting regular audits to maintain accuracy and prevent stockouts.
  • Prepared necessary documentation for international shipments, ensuring compliance with customs regulations and avoiding costly fines or delays.
  • Enhanced shipping efficiency by implementing a streamlined packing process.
  • Provided support during peak season by working additional hours when needed, helping the team meet high shipping demands.

Inspector in Quality Assurance and Quality Control

Pacific Manufacturing
02.2016 - 07.2019
  • Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
  • Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
  • Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
  • Collaborated with engineering teams for the successful resolution of complex quality issues, ensuring product performance met or exceeded customer expectations.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.

Picker & Packer

Kirkland's Warehouse
05.2014 - 02.2016
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
  • Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.

Education

High School Diploma -

South Side High School
Jackson, TN
05-2014

Skills

  • Warehouse safety
  • Order picking
  • Efficient packing
  • Proper lifting techniques
  • Labeling accuracy
  • Pallet jack operation
  • Packing boxes
  • Shipping and receiving
  • Material handling
  • Machine operation
  • Package sealing
  • Quality inspection
  • Safety protocols

Timeline

Shipping Packer

Mighty Auto Parts
07.2019 - 03.2025

Inspector in Quality Assurance and Quality Control

Pacific Manufacturing
02.2016 - 07.2019

Picker & Packer

Kirkland's Warehouse
05.2014 - 02.2016

High School Diploma -

South Side High School

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Jessica Thomas