Jessica Thomas
Fairhope,AL
Summary
Dedicated house cleaner with a proven ability to manage time effectively and ensure customer satisfaction. Skilled in communication and attention to detail, contributing to the development of tailored cleaning solutions that meet diverse client needs.
Overview
23
23
years of professional experience
Work History
House Cleaner
Self-employeed
Fairhope, Alabama
04.2022 - Current
- Cleaned residential spaces using eco-friendly cleaning products and techniques.
- Developed customized cleaning plans based on client needs and preferences.
- Maintained high standards of cleanliness and hygiene in all areas.
- Communicated effectively with clients to ensure satisfaction with services provided.
- Managed scheduling and time effectively to meet client appointments consistently.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Emptied wastebaskets and replaced liners.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
Child Nutrition Worker
Baldwin County Board of Education
Fairhope, Alabama
09.2025 - 01.2026
- Prepared nutritious meals according to established dietary guidelines and regulations.
- Maintained cleanliness and sanitation of food preparation areas and equipment.
- Served meals to students while ensuring proper portion control and presentation.
- Monitored food temperatures to ensure safety and compliance with health standards.
- Performed regular stock checks of food items for expiration dates and quality assurance purposes.
- Cleaned kitchen equipment, utensils, surfaces, floors and other areas to maintain a sanitary environment.
- Organized food supplies and ingredients to ensure efficient meal production.
RV Detailer
Gulf Coast RV Center
Loxley, Alabama
08.2023 - 10.2025
- Performed routine inspections to identify cleaning needs and potential issues.
- Organized cleaning supplies and maintained a tidy workspace for efficiency.
- Vacuumed and shampooed interior carpets and upholstery.
- Maintained a professional attitude towards customers at all times.
- Cleaned and washed exterior of RVs to remove dirt, grime, bugs, and other debris.
- Kept detailed logs of supplies used during detailing operations.
- Vacuumed and shampooed carpets in the RV cabins to remove dirt and stains.
Custodian
Brett-Robinson
Orange Beach, Alabama
01.2022 - 11.2022
- Maintained cleanliness of common areas and restrooms for guest satisfaction.
- Inspected facilities for safety hazards and reported issues to management promptly.
- Assisted with inventory management of cleaning supplies and equipment usage.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Provided excellent customer service by addressing guest inquiries regarding facility cleanliness.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Checked and stocked inventory throughout facility to meet expected demands.
- Discarded cardboard boxes and trash in compactors and balers.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Ensured that all equipment was properly stored after use.
Customer Service Associate Cashier
Publix
Orange Beach, Alabama
11.2021 - 09.2022
- Assisted customers with inquiries and product selections.
- Processed transactions quickly and accurately at the checkout.
- Maintained cleanliness and organization in the checkout area.
- Collaborated with team members to ensure efficient service.
- Stocked shelves and organized merchandise for visibility.
- Handled cash accurately during each shift.
- Processed payments using cash registers and credit card machines.
- Provided excellent customer service by listening to customer needs and responding accordingly.
- Organized merchandise in the store to ensure items were easy to locate.
- Greeted customers upon arrival and assisted them with their inquiries.
- Verified age for alcohol purchases according to state regulations.
- Operated cash register accurately and efficiently while maintaining proper cash control procedures.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds, and account deferrals.
Bookkeeper
ShopRite
Glassboro, New Jersey
11.2018 - 07.2021
- Managed daily financial transactions and recorded data accurately.
- Reconciled bank statements and maintained precise records.
- Processed vendor invoices and coordinated payments efficiently.
- Utilized accounting software for tracking expenses and generating reports.
- Conducted regular audits to verify financial accuracy and compliance.
- Maintained organized filing systems for financial documents and receipts.
- Conducted monthly bank reconciliations.
- Performed month-end closing activities.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
- Managed inventory records, adjusting entries for discrepancies and reporting changes.
- Monitored cash flow, preparing reports to inform management of financial status.
- Received and recorded cash, checks and transfers.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Monitored loans and accounts payable to confirm payments are current.
Grocery Shopper
ShopRite
Glassboro, New Jersey
11.2018 - 07.2021
- Maintained awareness of store promotions and sales for informed shopping guidance.
- Navigated store layout efficiently to enhance shopping experience for customers.
- Provided personalized recommendations based on customer feedback and requests.
- Offered support in identifying alternative products when desired items were unavailable.
- Communicated effectively with customers to understand their shopping goals and preferences.
- Completed pickup and shopping orders for customers within local area.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Selected grocery items based on customer orders and preferences.
- Ensured accurate pricing and labeling of all products.
- Maintained cleanliness and organization in shopping areas.
- Collaborated with store staff for inventory management and restocking support.
- Managed checkout processes, including scanning and bagging items.
- Checked expiration dates on products and removed items that were no longer fresh.
- Followed company policies related to food safety, sanitation, security, and loss prevention.
- Provided customer service to shoppers by answering questions about product locations, prices, and availability.
- Adhered to all health regulations regarding food handling practices.
- Assisted customers in loading groceries into vehicles or delivering them to their homes.
- Maintained cleanliness of the grocery store aisles and displays.
- Processed returns promptly according to company policy.
- Inspected produce for quality assurance before placing it on display racks.
- Operated a cash register accurately and efficiently when needed.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Crew Member
Wendys Restaurant
Robertsdale, Alabama
04.2010 - 08.2015
- Prepared food items according to company standards and safety guidelines.
- Provided exceptional customer service to enhance the dining experience.
- Operated kitchen equipment efficiently and maintained cleanliness.
- Assisted team members during peak hours for smooth operations.
- Managed inventory levels and restocked supplies as needed.
- Followed health and safety protocols to ensure a safe environment.
- Collaborated with team to implement efficient workflow processes.
- Resolved customer inquiries and concerns in a timely manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Assistant Manager
Dollar General
Orange Beach, Alabama
10.2002 - 07.2009
- Assisted in daily operations and strategic planning initiatives.
- Coordinated team schedules to ensure optimal coverage and efficiency.
- Managed inventory processes, ensuring timely stock replenishment and organization.
- Supported management in preparing reports for performance evaluations and planning sessions.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Skills
- Eco-friendly cleaning
- Time management
- Sanitation compliance
- Customized cleaning plans
- Safety protocols
- Customer relationship management
- Inventory management
- Attention to detail
- Customer service
- Housekeeping
- Payment collection
- Packing and unpacking
- Restocking supplies
- Customer-oriented
References
References available upon request.
Timeline
Child Nutrition Worker
Baldwin County Board of Education
09.2025 - 01.2026
RV Detailer
Gulf Coast RV Center
08.2023 - 10.2025
House Cleaner
Self-employeed
04.2022 - Current
Custodian
Brett-Robinson
01.2022 - 11.2022
Customer Service Associate Cashier
Publix
11.2021 - 09.2022
Bookkeeper
ShopRite
11.2018 - 07.2021
Grocery Shopper
ShopRite
11.2018 - 07.2021
Crew Member
Wendys Restaurant
04.2010 - 08.2015
Assistant Manager
Dollar General
10.2002 - 07.2009