Jessica Thompson
Craigsville,VA
Summary
Outgoing office administrator at Community Child Care with several years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
3
3
years of professional experience
Work History
Office Administrator
Community Child Care Center INC
Staunton, VA
08.2021 - 10.2024
- Maintained up-to-date enrollment records and processed all incoming payments from individuals and the Department of Social Services.
- Conducted weekly bank deposits ensuring accurate and timely financial transactions.
- Processed tuition payments, invoices, and managed payment of bills and work orders.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Education
High School Diploma -
EE Smith High School
Fayetteville, NC06-1995
Skills
- Spreadsheet development
- Scheduling
- Billing oversight
- Mail handling
- Telephone reception
- Database entry
- Customer engagement
- Document scanning
- Customer relationship management (CRM)
- Supply inventory
- Document management
- Managing office supply inventory
- Scheduling appointments
- Billing and coding
- File organization
- Office management
- Schedule and calendar management
- File maintenance
Timeline
Office Administrator
Community Child Care Center INC
08.2021 - 10.2024
High School Diploma -
EE Smith High School
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