Jessica Thompson
Burlington,IA
Summary
Compassionate Licensed Practical Nurse with experience in delivering patient-focused care and maintaining a safe and efficient healthcare environment. Skilled in monitoring patient conditions, administering medications, and collaborating with healthcare teams to promote patient well-being. Demonstrated ability to improve processes in fast-paced settings, leading to enhanced patient satisfaction and workflow efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transitional LPN
Emergency Department; SEIRMC
West Burlington, Iowa
03.2025 - Current
- Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
- Provided direct physical and emotional support to patients and their families.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Prepared equipment for use during treatments such as setting up IV lines or placing catheters correctly according to hospital policies.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
Patient Care Technician
SEIRMC
12.2023 - Current
- Interviewed patients to obtain medical information, weight and height measurements, medical history and vital signs
- Efficiently handled administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients
- Updated patient demographic information, verified insurance coverage, verified patient understanding of HIPPA
- Ensured proper coding was used for diagnoses and procedures performed
- Maintained clean, healthy and safe environment, performed appropriate aseptic techniques while assisting healthcare providers during clinical procedures.
Certified Clinical Medical Assistant
CHCSEIA
West Burlington, IA
08.2020 - 05.2022
- Interviewed patients to obtain medical information, weight and height measurements, medical history and vital signs
- Efficiently handled administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients
- Updated patient demographic information, verified insurance coverage, verified patient understanding of HIPPA
- Ensured proper coding was used for diagnoses and procedures performed
- Maintained clean, healthy and safe environment, performed appropriate aseptic techniques while assisting healthcare providers during clinical procedures
- Administered medications, performed suture and staple removal, performed basic wound care and eye and ear irrigation.
Release of Information Specialist
ScanSTAT
West Burlington IA
08.2019 - 05.2020
- Provided verification and processing of valid medical authorization for both clinics and hospitals
- Used my strong communication skills to work with clinic and hospital personnel, IT, Information requestors and ScanSTAT staff to complete the provided workload
- Answer phone calls and assist requestors of various types
- Worked without direct supervision
- Maintained clean, healthy, and safe work environment, to ensure proper flow of information and documentation
- Worked with multiple medical records and EMR systems.
Certified Clinical Medical Assistant
FMCH
Fort Madison, IA
05.2018 - 03.2019
- Checked patients in and out, scheduled patient appointments, answered phones and returned patient calls, documented medical information, and maintained patient electronic health care records
- Updated patient demographic information, verified insurance coverage, verified patient understanding of HIPPA
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies)
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Maintained clean, healthy and safe environment, performed appropriate aseptic techniques while assisting healthcare providers during clinical procedures
- Administered medications, performed suture and staple removal, performed basic wound care and eye and ear irrigation.
Education
Associate of Science - Nursing
Southeastern Community College
West Burlington, IA12-2025
Diploma - Practical Nursing
Southeastern Community College
West Burlington, IA12-2024
Associate of Science - Health Science
Kaplan University
01.2016
Certificate - Paramedic Science
SOUTHEASTERN COMMUNITY COLLEGE
01.2009
Skills
- Professional bedside manner
- Adaptable
- Infection control standards
- Basic nursing care
- Patient education
- Patient assessment
Certification
- BLS
- EKG Tech
- Certified Nursing Assistant
- Certified Medical Assistant
- Licensed Practical Nursing
Accomplishments
- Army Service Ribbon
- Over Seas Ribbon
- National Defense Service Ribbon
- Combat Action Badge
- Afghan Campaign Medal
- Army Achievement Award
- Army Commendation Award
- Army Good Conduct Award
- Global War on Terrorism Award
- NATO Award
Timeline
Transitional LPN
Emergency Department; SEIRMC
03.2025 - Current
Patient Care Technician
SEIRMC
12.2023 - Current
Certified Clinical Medical Assistant
CHCSEIA
08.2020 - 05.2022
Release of Information Specialist
ScanSTAT
08.2019 - 05.2020
Certified Clinical Medical Assistant
FMCH
05.2018 - 03.2019
Associate of Science - Nursing
Southeastern Community College
Diploma - Practical Nursing
Southeastern Community College
Associate of Science - Health Science
Kaplan University
Certificate - Paramedic Science
SOUTHEASTERN COMMUNITY COLLEGE
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