Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Jessica Thorp

Norton,MA

Summary

Reliable and upbeat and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

18
18
years of professional experience

Work History

Warehouse Worker

Amazon
12.2024 - Current
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Produce Clerk

Market Basket
09.2017 - 07.2023
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Inspected produce to update and adjust pricing information.
  • Sorted and packaged produce items to prepare for shipments.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.

Associate

Walmart
10.2013 - 03.2015
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Lab Technician

Clinical Laboratory Services
04.2007 - 03.2008
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.

Brand Ambassador

Live Nation
07.2017 - 08.2017
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Provided exceptional customer service to drive satisfaction.

Driver Helper

UPS
12.2015 - 01.2016
  • Displayed very good communication and customer service skills.
  • Lifted and carried packages weighing up to 50 pounds.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Assisted driver with product or package deliveries to residential and commercial locations.

Education

High school diploma -

Apponequet Regional High School
Lakeville, MA
06.2006

Skills

  • Stock replenishment
  • Crate breakdown
  • Point of sale operation
  • Product rotation

Accomplishments

  • Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
  • Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.


Timeline

Warehouse Worker

Amazon
12.2024 - Current

Produce Clerk

Market Basket
09.2017 - 07.2023

Brand Ambassador

Live Nation
07.2017 - 08.2017

Driver Helper

UPS
12.2015 - 01.2016

Associate

Walmart
10.2013 - 03.2015

Lab Technician

Clinical Laboratory Services
04.2007 - 03.2008

High school diploma -

Apponequet Regional High School

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Jessica Thorp