Jessica Tieckelmann
Clifton Park,NY
Summary
Well-qualified human resource professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Experience in department startups, growth operations and restructuring.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Human Resources Manager
US Oncology/New York Oncology Hematology
11.2017 - Current
- Consults with Practice leadership to align human resources strategy with the Practice’s business objectives through human capital business planning, organization development, organizational effectiveness, business development, and data analytics programs
- Responsible for consulting services, collaborative resource utilization, relationship management, managing and solving conflicts, policy procedure application and interpretation and leads with influence
- Serves as escalation point for employee issues or employee relations issues
- Impartially investigates, assess, and makes recommendation for resolution with company policies and mandated regulations
- Champions the practice culture to drive employee engagement, reward and recognition, talent review process, performance management and succession planning
- Manages employee relations administration of proactive and reactive matters to maintain a positive employee-employer relationship
- Responsible for directing and developing department personnel, capital, and operating budget as well as managing expenses within approved budget
- Engages in strategic consultation with leadership, enhances organizational reputation by adding input related to long and short range plans
- Represents HR function on the management team and responsible for developing an HR agenda aligned with stated operational agenda(s)
- Partner with corporate center of excellence teams to provide input on and support initiatives that are implemented, ensuring a smooth transition for the network.
- Implemented successful change management initiatives, supporting employees during organizational transitions.
- Conducted thorough employee evaluations, providing feedback and guidance for professional growth.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
Human Resource Manager
Albany Medical Center
03.2017 - 11.2017
- Responsible for managing ten practice groups with over 2000 employees
- Provides a full range of professional level HR services to college practice including recruitment and retention programs; guidance to management regarding employee transfers, promotions and terminations; implementation of strategies to ensure positive relations, moral and recognition; promotes effective communication within the organization; investigates problems and recommends action plans in compliance with applicable laws and regulations
- Anticipates, plans, develops and implements annual recruitment and retention programs
- Performs basic compensation fundamentals; recognizes and initiates discussions of compensation issues or obstacles as they relate to inequities within the division
- Educates and counsels department managers with regard to HR laws including FMLA, ADA, FLSA, EEOC NYS Human Rights Law, etc
- To ensure that managers understand the parameters in which they can operate
- Remains current with relevant issues and concerns related to work environment
- Assists or leads investigations of sensitive employee issues including misconduct, sexual harassment, discrimination, HIPAA and other complaints
- Facilitates conflict resolution between managers and staff.
Human Resources Manager
Bonacio Construction, Inc.
11.2015 - 03.2017
- Human resources manager for Bonacio and its sister organizations; West Side Management of Saratoga, B&B Plumbing, and Julie & Co
- Total number employees exceeds 200
- Successfully implemented ADP for payroll and HRIS
- Assisted managers and supervisors in all employee related matters
- Coordinated annual benefit enrollment processes; coordinates the health awareness program
- Responsible for administering all benefits programs incl
- Medical, dental, life insurance, disability, and 401(k)
- Performed HR transactions such as promotions, transfers, performance reviews, and terminations of all hourly, non-exempt, and exempt employees
- Maintained HRIS system to ensure site employee information and payroll is processed correctly
- Responsible for all state and federal reporting for OSHA, EEO, Veterans, and Employment
- Partnered with leadership on business strategy
- Ensured the organizational structure supports the strategic objectives of the company
- Ensured HR metrics are aligned with the business metrics and drive improvement in delivery to support key business initiatives and prepares reports on HR metrics, statistics and activities
- Formally assess employee engagement and culture, and design strategy to close gaps to the desired state
- Advised management in appropriate resolution of employee relations and labor relations issues
- Responsible for the establishment of a selection/hiring/orientation/onboarding process to effectively staff the facility
- Responsible for maintaining appropriate staffing levels for the facility
- Responded to inquiries regarding HR policies, procedures, and programs, and determines how they apply to particular circumstances
- Maintained knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
Human Resources Manager
SEMATECH, SUNY Polytechnic Institute
10.2014 - 10.2015
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
- Advised managers on organizational policy matters and recommend needed changes
- Identified staff vacancies and recruited, interviewed and selected applicants
- Conducted new employee orientation to foster positive attitude toward organizational objectives
- Created organizational flow charts and career path reports to evaluate employee compensation information
- Conducted benefits administration for over 100 benefit-eligible employees
- Designed the employee performance evaluation process and merit program
- Advised top management on appropriate employee corrective actions
- Created and modified job descriptions within all departments
- Worked with senior-level management to create fair and consistent HR policies and procedures
- Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
Executive Assistant
SEMATECH
08.2007 - 09.2014
Executive Secretary to the VP of Coated Abrasives Worldwide
Saint-Gobain Abrasives
06.2005 - 08.2007
Human Resources Manager
DCI Engineers
09.2000 - 02.2004
- Coordinated recruiting efforts for multiple offices for structural and civil engineers, marketing and administrative staff
- Conducted all new hire orientations and exit interviews and counseled employees, supervisors, and principals on problem resolution, termination and lay off processes
- Provided human resource audit of all current HR practices, and provided feedback on new process
- Implemented handbook revision, health and safety plan, HRIS system, and employee review processes
- Administered company policies and procedures, maintained employee relations, compensation, and benefit administration for the corporate and satellite offices
- Responsible for investigating, solving and advising on employee relation issues and recommended corrective action as needed
- Supervised administrative staff, provided support and feedback as appropriate
- Managed facility build-out and move, maintained the regular workflow and limited disruptions
- Provided executive level support to eight (8) principals including the administration and maintenance license renewals for 33 different states provided detail records and reports of PEU's for each principal
- Submitted applications for licensure via test and reciprocity for PE and SE requirements.
Education
Bachelor of Science - Business
SUNY Empire State
Saratoga Springs, NY02.2015
B.S. Business and Economics, emphasis in Human Resources -
SUNY, Empire State College
Saratoga Springs, NY01.2015
Skills
- Staffing and recruiting professional
- Interviewing expertise
- Employment law knowledge
- Off-boarding
- Employee relations
- Performance management strategies
- Employee handbook development
- Benefits administrator
- Manager coaching and training
- HR department startup
Certification
- Professional in Human Resources (PHR)
- SHRM Senior Certified Professional (SHRM-SCP)
- Strategic Human Resource Business Partner (sHRBP)
- Ethics
- Mental Health First Aid
Affiliations
- Society for Human Resource Management
- Capital Region Human Resources Association
Volunteer Experience
- 2003-2004 Partnership for Youth Justice
- 2015-2016 PHR class facilitator for the Capital Region Human Resources Association
Timeline
Human Resources Manager
US Oncology/New York Oncology Hematology
11.2017 - Current
Human Resource Manager
Albany Medical Center
03.2017 - 11.2017
Human Resources Manager
Bonacio Construction, Inc.
11.2015 - 03.2017
Human Resources Manager
SEMATECH, SUNY Polytechnic Institute
10.2014 - 10.2015
Executive Assistant
SEMATECH
08.2007 - 09.2014
Executive Secretary to the VP of Coated Abrasives Worldwide
Saint-Gobain Abrasives
06.2005 - 08.2007
Human Resources Manager
DCI Engineers
09.2000 - 02.2004
Bachelor of Science - Business
SUNY Empire State
B.S. Business and Economics, emphasis in Human Resources -
SUNY, Empire State College
- Professional in Human Resources (PHR)
- SHRM Senior Certified Professional (SHRM-SCP)
- Strategic Human Resource Business Partner (sHRBP)
- Ethics
- Mental Health First Aid
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