Jessica Tobon
North Miami Beach
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
FRONT DESK AGENT
Acqualina Resort & Residences
2023.04 - Current
- Check guests in and out daily while taking payments for nightly/weekly/monthly stays
- Provide correct documentation and updates through reports in a timely manner
- Efficiently process updated client information and payments into database
- Prioritize tasks while staying focused on several projects simultaneously; diligently following up on outstanding items
- Maintaining the ability to multitask effectively in a fast-paced environment.
SERVER
CUT38
2020.01 - 2022.02
- Greet each customer and offer a menu including daily and weekly specials
- Bring out the food to each customer and ensure 100% satisfaction
- Receive payments, and close register at the end of each shift.
ASSISTANT STORE MANAGER
CVS
2018.07 - 2020.10
- Manage daily schedules, employee shifts, and time-off requests
- Assign duties to employees and oversee their progress
- Ensure that daily sales/production goals are met
- Count cash at the end of the shift and manage bank deposits
- Train and integrate new workers
- Provide guidance and feedback to employees when needed
- Ensure industry rules and regulations are followed
- Handle customer and employee complaints
- Resolve conflicts between employees.
ADMINISTRATIVE ASSISTANT
Leung Healthcare, LLC
2016.12 - 2018.03
- Greet and check in every patient as well as check out
- Ensure proper medical coding and insurance information is on all paperwork daily
- Assist the technicians with medical documents and setting up patient charts
- Make photocopies of any and all necessary paperwork
- Maintain constant communication between various pharmacies in refilling prescriptions per the Doctor's order
- Prepare and process summonses, subpoenas, complaints, appeals and other legal documents
- Mail, fax or arrange for delivery of legal correspondence to clients, witnesses and court officials.
Education
ASSOCIATE'S DEGREE - Psychology
Miami Dade College
Miami, FLAugust 2017
HIGH SCHOOL DIPLOMA -
North Miami Beach Senior High School
North Miami Beach, FLJune 2015
Skills
- Problem-Solving Skills
- Cash Handling
- Hospitality Services
- Administrative Skills
- Front Desk Management
- Guest Services
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
FRONT DESK AGENT
Acqualina Resort & Residences
2023.04 - Current
SERVER
CUT38
2020.01 - 2022.02
ASSISTANT STORE MANAGER
CVS
2018.07 - 2020.10
ADMINISTRATIVE ASSISTANT
Leung Healthcare, LLC
2016.12 - 2018.03
ASSOCIATE'S DEGREE - Psychology
Miami Dade College
HIGH SCHOOL DIPLOMA -
North Miami Beach Senior High School
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