Jessica Toribio
Freeport,NY
Summary
Detail-oriented compliance professional with experience in policy drafting, governance documentation, and regulatory alignment. Bachelor of Arts in Law and Society and Anthropology. Experienced in legal assistance, case management, and community engagement. Proficient in MS Office Suite, Google Meet, and WordPress. Skilled in risk assessment, cross-functional collaboration, and implementation of compliance programs to ensure organizational integrity and operational effectiveness.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Air Traffic Control Specialist Trainee
Federal Aviation Administration, FAA
Oklahoma City, Oklahoma
04.2025 - 09.2025
- Completed FAA training on compliance and operational procedures, enhancing regulatory knowledge.
- Managed simulated ATC scenarios, improving coordination and decision-making skills.
- Executed flight plan processing and clearance issuance, ensuring safety and efficiency.
- Analyzed weather impacts and separation standards, contributing to operational safety.
Paralegal Casehandler
The Legal Aid Society
New York, New York
10.2022 - 04.2025
- Improved case resolution speed by 20% by managing 40–50 cases weekly with streamlined processes.
- Collaborated with attorneys to identify and resolve complex government benefit issues, leading to successful housing case outcomes.
- Collaborate with attorneys to resolve government benefit issues in housing cases.
Paralegal 1
The Legal Aid Society
New York
10.2021 - 10.2022
- Conducted detailed client intakes and entered information into the Law Manager database and maintained accessible materials for attorneys, leading to improved efficiency and faster case resolutions.
- Draft motion documents and client affidavits for legal proceedings.
Medical Biller and Coder
PM Pediatrics Specialized Urgent Care
Great Neck, New York
09.2019 - 10.2021
- Posted payments and collections, ensuring accurate financial records and efficient cash flow.
- Reviewed patient records, identified medical codes, and generated precise invoices for billing.
- Prepared and verified billing statements, ensuring correct diagnostic coding for insurance claims.
Receptionist
The Piermont
Babylon, New York
12.2017 - 03.2020
- Coordinated vendor activities, ensuring timely order fulfillment and clear communication.
- Managed multi -line phone system, directing calls efficiently to enhance customer service.
- Scheduled client appointments, maintaining up-to-date records for seamless operations.
Treasurer’s Assistant
The Village of Freeport
Freeport, New York
05.2016 - 09.2016
- Facilitated property tax data collection, improving accuracy and efficiency.
- Managed calls and requests, ensuring timely communication and effective message delivery.
Education
Bachelor of Arts - Law And Society
John Jay College of Criminal Justice
New York, NY 08.2017 - 05.2021
Skills
- Bilingual English and Spanish
- Project Management & Problem-Solving: Comfortable juggling several projects at once, staying organized and focused while finding practical solutions to challenges
- Clear Communication & Discretion: Able to connect with people at all levels, handle sensitive information responsibly, and communicate with empathy and clarity
- Legal & Compliance Support: Experienced in case management, research, and preparing accurate documentation to meet organizational and regulatory needs
- Technical Skills: Strong with Microsoft Excel and PowerPoint
- Planning & Adaptability: Skilled at prioritizing tasks, staying on top of details, and adjusting quickly when things change in fast-paced environments
- Teamwork & Risk Awareness: Works well across teams, spotting potential issues early and helping improve processes to keep projects on track
- Proactive, Results-Focused: Brings a positive, “get it done” attitude and follows through to make sure goals are met
Timeline
Air Traffic Control Specialist Trainee
Federal Aviation Administration, FAA
04.2025 - 09.2025
Paralegal Casehandler
The Legal Aid Society
10.2022 - 04.2025
Paralegal 1
The Legal Aid Society
10.2021 - 10.2022
Medical Biller and Coder
PM Pediatrics Specialized Urgent Care
09.2019 - 10.2021
Receptionist
The Piermont
12.2017 - 03.2020
Bachelor of Arts - Law And Society
John Jay College of Criminal Justice
08.2017 - 05.2021
Treasurer’s Assistant
The Village of Freeport
05.2016 - 09.2016