Jessica Torres Santiago
Lebanon,OH
Summary
Proven experience in improving warehouse efficiency and accuracy, particularly at Kroger Packaging, where I spearheaded initiatives that significantly reduced shipping errors. My experience at Pacific Manufacturing Inc., in product delivery and quality control, and my leadership and problem-solving skills have consistently improved team productivity and safety standards, achieving challenging productivity goals.
Overview
35
35
years of professional experience
Work History
Picker Packer
Kroger Packaging
02.2023 - Current
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
Production Worker, Quality Control
Pacific Manufacturing Ohio
08.2019 - 01.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Increased team morale, leading safety training sessions.
- Supported new staff, facilitating quicker adaptation to production environment.
- Ensured timely delivery of products by coordinating effectively with logistics team.
Supervisor
Farmacia Wilson
01.2014 - 07.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Accounting Assistant
Holy Land Accounting Services, Inc.
08.2010 - 10.2014
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Supported budget planning and forecasting with detailed analysis and data compilation.
Secretary, Account Payable
Alquileres M Barios
01.1990 - 05.2010
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
Education
No Degree - Occounting Assistant
Universidad Interamericana Ponce
104 Turpeaux Id Park, Mercedita 00715 PR08.2013
No Degree - Criminology
Universidad Del Turabo
08.2010
Associate Degree - Computer Programming
Instituto De Banca
04.1990
High School Diploma -
Superior Bethsaida Velazquez
Las Delicias,100 Florensita Ferrer, Ponce 00728 PR05.1988
Skills
- Product Packaging
- Order Picking
- Warehouse Safety
- Packing Accuracy
- Quality Control
- Product picking
- Warehousing functions
Timeline
Picker Packer
Kroger Packaging
02.2023 - Current
Production Worker, Quality Control
Pacific Manufacturing Ohio
08.2019 - 01.2023
Supervisor
Farmacia Wilson
01.2014 - 07.2019
Accounting Assistant
Holy Land Accounting Services, Inc.
08.2010 - 10.2014
Secretary, Account Payable
Alquileres M Barios
01.1990 - 05.2010
No Degree - Occounting Assistant
Universidad Interamericana Ponce
No Degree - Criminology
Universidad Del Turabo
Associate Degree - Computer Programming
Instituto De Banca
High School Diploma -
Superior Bethsaida Velazquez
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