Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jessica Toyer

Birmingham,AL

Summary

A charismatic, goal oriented senior at the University of South Alabama, currently pursuing my Bachelor's in Healthcare Management with an expected graduation date of Spring of 2023.

I have 7 years of experience in the healthcare field, and have learned as much as possible to achieve the position I am in today as Pharmacy Operations Manager. I am a fast learner, self motivated, and not afraid to ask questions if I don't know the answers. I make long lasting, positive impressions wherever I go, especially on patients and customers.

Overview

11
11
years of professional experience

Work History

Pharmacy Operations Manager

Walgreen's Pharmacy
Pinson, AL
11.2016 - Current


  • Assists in the scheduling and development of policies, procedures and protocols for pharmacy staff
  • Create short and long term pharmacy goals for pharmacy program development
  • Ensures the accurate billing of insurance claims to medicaid, medicare, humana, etc
  • Resolves customer issues and questions about insurance claims
  • Frequently works with prior authorization submitting and requesting
  • Quickly counts and prepares medications efficiently
  • Prior to promotion to Operations Manager; served as, senior pharmacy technician
  • Effectively stays up to date on current medical terminology and HIPPA guidelines
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians offices, insurance companies, and hospitals.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

Assistant Manager

Wizard 1 & 2
Hoover, AL
04.2016 - 05.2018


  • Maintained organization and inventory
  • Partnered with manager to make weekly work schedules
  • Exceptional customer service

Cashier/Server

MOOYAH Burgers, Fries & Shakes
Birmingham, AL
05.2014 - 11.2016


  • Answered questions about store policies and addressed customer concerns.
  • Accurately processed monetary transactions
  • Cleaned and sanitized assigned areas
  • ServSafe certified

Preschool Afterschool Care Worker

Jefferson Christian Academy
Irondale, Alabama
08.2015 - 05.2016
  • Assisted students with homework and supervised recreational activities
  • Communicated concerns regarding behavior to parents/guardians
  • Monitored for compliance to ensure that only authorized individuals left with students

Education

Bachelor of Science - Healthcare Management

University of South Alabama
05.2023

Transfer - Pre-Pharmacy

Jefferson State Community College
2019

Advanced High School Diploma -

Jefferson Christian Academy
05.2016

Skills

  • Passionate
  • Self Motivated
  • Goal Oriented
  • Decision Making
  • Works Well Under Pressure
  • Great Multitasker
  • Strong oral and written communication skills
  • Great Customer Services Skills
  • Strong Data Entry and Verification Skills
  • Microsoft Powerpoint, Word, and Excel

Timeline

Pharmacy Operations Manager

Walgreen's Pharmacy
11.2016 - Current

Assistant Manager

Wizard 1 & 2
04.2016 - 05.2018

Preschool Afterschool Care Worker

Jefferson Christian Academy
08.2015 - 05.2016

Cashier/Server

MOOYAH Burgers, Fries & Shakes
05.2014 - 11.2016

Bachelor of Science - Healthcare Management

University of South Alabama

Transfer - Pre-Pharmacy

Jefferson State Community College

Advanced High School Diploma -

Jefferson Christian Academy

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Jessica Toyer