Jessica Treadwell
Medical Assistant
Charlotte,NC
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining workflow. Expert in phlebotomy and HIPAA compliance, coupled with exceptional communication skills, significantly improved patient satisfaction. Demonstrated ability to manage patient flow efficiently, ensuring minimal wait times and adherence to infection control protocols.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Medical Assistant
C W Williams
09.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Administered school vaccinations.
- Assisted in gynecology exams, wellness visits, medication therapy, behavioral health exams, minor surgery.
- Assisted in HIV prevention.
Medical Assistant
Caromont Urgent Care
01.2021 - 09.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Assistant
Urology Specialists of the Carolinas
02.2019 - 12.2020
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Education
Certified Clinical Medical Assistant - Medical Assisting
Southeastern College
Charlotte, NC 05.2001 -
Certified Phlebotomist Technician - Medical Assisting
Southeastern College
Charlotte, NC 05.2001 -
High School Diploma -
Silk City Academy
Paterson, NJ 05.2001 -
Skills
Medical Terminology
Data Entry
Patient Flow Management
Inventory Management
Procedure Assistance
HIPAA Compliance
Vital Sign Monitoring
Electronic Medical Records
Phlebotomy
CPR
Immunization Administration
Patient-focused care
Certification
CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
C W Williams
09.2021 - Current
Medical Assistant
Caromont Urgent Care
01.2021 - 09.2021
Medical Assistant
Urology Specialists of the Carolinas
02.2019 - 12.2020
Certified Clinical Medical Assistant - Medical Assisting
Southeastern College
05.2001 -
Certified Phlebotomist Technician - Medical Assisting
Southeastern College
05.2001 -
High School Diploma -
Silk City Academy
05.2001 -