Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Jessica Treviño

Jessica Treviño

Waukegan,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Patient Access Specialist

AbbVie
04.2023 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Collected and validated patient demographics and insurance information.

Property Manager & Leasing Agent

Real Invest Inc
11.2021 - 02.2022
  • Responsible for over 200 tenants both commercial and residential.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features. Responsible for the marketing and leasing of units.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Managed office administrative duties (i.e. record keeping of tenant certificate of insurance, property taxes, rental business licensing renewal, waste management accounts, pest control accounts, building/zoning city inspections, and government residential programs, and evictions).

Regional Store Leader

InsureOne
02.2005 - 06.2015

Leverage strong industry knowledge, multi-branch leadership (twelve retail offices), and staff training and development for the largest writer of non-standard auto policies in the nation; combined managed branches generate close to $20.4MM in gross annual revenue.

  • Provide low cost insurance rates to other insurance carriers including Progressive, Unique Insurance, American Freedom, and Illinois Founders who target low income clients looking for low insurance rates.
  • Serve as regional manager for multiple offices, managing 25 personnel ensuring outstanding daily business operations and policy goals are met.
  • Manage insurance agent relations, sets goals for each branch and oversee daily operations for the #1 office in the state of Illinois.
  • Continuously develop and meet office goals for each brand including continued growth of total policies written each quarter.
  • Acknowledge as leading an outstanding team to five consecutive year-over-year policy sales growth.
  • Direct and mentor agent performance, oversee scheduling for the area, and quickly address disciplinary issues that ensure continued productivity and performance excellence.
  • Coordinate with promoters in Chicago to host events and sponsorships to maintain market presence.

Insurance Sales Producer

Allstate
07.2015 - 01.2021
  • Generated quotes and proposals for clients to match individual needs.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Awarded Top Producer and received numerous awards and incentives for exceeding sales quotas each quarter.
  • Prompted a yearly sales average of $200K in insurance premiums.
  • Established recurring referrals from networking relationships with mortgage loan officers, realtors, car dealerships, and non-standard insurance agents.

Education

Bachelor Of Science, Business Management - Business Administration And Management

Robert Morris College - Illinois
Waukegan
01.2007

Skills

  • Solution Implementation
  • Exceptional Communication
  • Interpersonal Skills
  • Empathy and Compassion
  • Professionalism and Ethics
  • Time Management
  • Customer Service
  • Problem Solving
  • Multitasking and Organization
  • Relationship Building
  • Team Leadership
  • Spanish Fluency
  • Adaptability and Flexibility
  • Attention to Detail
  • Administrative and Office Support
  • Calm and Effective Under Pressure
  • Building Rapport and Credibility

Languages

Spanish
Native or Bilingual

Timeline

Patient Access Specialist

AbbVie
04.2023 - Current

Property Manager & Leasing Agent

Real Invest Inc
11.2021 - 02.2022

Insurance Sales Producer

Allstate
07.2015 - 01.2021

Regional Store Leader

InsureOne
02.2005 - 06.2015

Bachelor Of Science, Business Management - Business Administration And Management

Robert Morris College - Illinois
Jessica Treviño