Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Jessica Trussell

ALLIANCE,Nebraska

Summary

Driven Child Care Administrator oversees operation and instructional leadership at daycare and preschool facilities. Trains and supervises staff, sets instructional objectives and builds rapport with parents as well as their children. Brings 8+ years of experience in roles of similar capacity. Experienced in successful staff management and program development. Oversees staff and operations to meet Nebraska licensing standards and contract requirements resulting in successful inspections and monitoring reviews.

Overview

10
10
years of professional experience

Work History

Shop Manager

Kaiser Tire
08.2023 - Current
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
  • Created employee schedules to align coverage with forecasted demands.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
  • Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed new promotional campaigns to attract new customers.
  • Implemented store policies and procedures to remain compliant with corporate guidelines.
  • Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
  • Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
  • Monitored sales performance closely, adjusting pricing strategies as needed to remain competitive in the market while maximizing profitability.
  • Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
  • Monitored and analyzed sales reports to identify opportunities for growth.
  • Optimized store layout for better customer flow and product visibility, ultimately enhancing the overall shopping experience.
  • Improved staff morale through regular recognition programs, rewards incentives, open communication channels, resulting in lower employee turnover rates.
  • Conducted ongoing market research to stay informed about industry trends which helped us refine our product offerings based on consumer preferences.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Store Owner of Paparazzi by Jessica Trussell

Paparazzi Jewelry & Accessories
12.2016 - Current


  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.

Childcare Director

Grizzly's Cub Care
07.2014 - 03.2018
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Communicated with local and state government agencies to maintain compliance with all regulations.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Established strong relationships with parents through open communication and regular updates on child progress.
  • Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
  • Analyzed enrollment data to identify trends, optimize staffing levels, and inform future program development.
  • Monitored and observed child progress, interactions and behavior and reported findings to parents.
  • Mentored team members to foster professional growth and enhance overall staff performance.
  • Managed program paperwork and child records to comply with state requirements.
  • Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
  • Achieved accreditation from national childcare organizations as a reflection of exceptional care standards.
  • Attended approved training and continuing education courses to maintain certifications.
  • Partnered with external organizations such as libraries or museums to broaden children''s educational exposure beyond traditional settings.
  • Implemented comprehensive health policies aligned with CDC guidelines to minimize illness outbreaks within the facility.
  • Developed staff training programs for effective team collaboration and increased service excellence.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
  • Enhanced childcare quality by implementing innovative educational programs and activities.
  • Managed budget allocation, ensuring optimal resource utilization for facility maintenance and improvement initiatives.
  • Organized successful fundraising events to support center programs and resources enhancement.
  • Developed relationships with community organizations to provide additional resources and services to families.
  • Coordinated special events and field trips that enriched children''s learning experiences outside the classroom setting.
  • Collaborated with local schools to coordinate seamless transitions for children entering kindergarten.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Stayed current on guidelines to maintain compliant program operations.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.

Education

Bachelor of Science - Medical Radiologic Technology

Chadron State College
Chadron, NE
05.2013

Associate of Science - Medical Radiologic Technology

Western Nebraska Community College
Scottsbluff, NE
05.2012

Skills

  • Staff Management
  • Staff hiring
  • Staff Supervision
  • Staff Evaluation
  • Teamwork and Collaboration
  • Administrative Functions
  • Program Management
  • Curriculum Planning
  • Decision-Making
  • Effective Communication
  • Active Listening
  • Adaptability and Flexibility
  • Relationship Building
  • Documentation and Recordkeeping
  • Organizational Skills
  • Budget Administration
  • Fundraising strategies
  • Event Planning
  • Excellent Communication
  • Problem-solving abilities

Accomplishments

  • In 2014 I created a business plan for Box Butte General Hospital CEO Dan Griess for a daycare center for employees. Even though he passed on my business plan it was amazing to see it come to fruition years later.
  • Researched, wrote and received over a $3550.00 grant for childcare as well as raise awareness of the childcare crisis in Box Butte County 2014.
  • Collaborated in a team of ten in the development of a Child Development Center in 2015. This included community assistance for fundraising start-up.
  • Spent a large amount of time bringing all the rooms up to current electrical standards including additional requirements for daycare spaces. Helped install a monitored fire system that saved our church an estimated $20,000.
  • I stepped away from daycare to become the top 1% among 1.1milion consultants in Paparazzi Accessories. While leading another 11 top 1% leaders to successful businesses of their own. This accomplishment was with a small team of just 7,000 consultants.
  • Volunteering with Alliance Rifle Club as well as becoming the secretary from 2013-2018
  • Volunteering with Santa's Helpers from 2008-2023


Additional Information

I originally toured my first daycare center in 2003 with intentions on becoming a director of a childcare facility in Colorado. God had more immediate plans for me. So in 2004 I became licensed in the state of Colorado and remained licensed for 4+ years to come. Childcare has always been on my heart and Sher Bears has been just that for me. Sher Bears holds a very special place in my heart and I hope to bring that passion of God's love, enthusiasm and teachings with me in fruition of my God nudge in 2003.


Timeline

Shop Manager

Kaiser Tire
08.2023 - Current

Store Owner of Paparazzi by Jessica Trussell

Paparazzi Jewelry & Accessories
12.2016 - Current

Childcare Director

Grizzly's Cub Care
07.2014 - 03.2018

Bachelor of Science - Medical Radiologic Technology

Chadron State College

Associate of Science - Medical Radiologic Technology

Western Nebraska Community College

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Jessica Trussell