Jessica Turner
Old Fields,West Virginia
Summary
Dynamic and results-driven professional with a proven track record at Pilgrim Pride, excelling in fast-paced environments. Adept at problem-solving and time management, I foster teamwork and collaboration while ensuring exceptional customer service. Committed to continuous improvement, I effectively manage multiple projects and maintain attention to detail, driving operational success.
Overview
19
19
years of professional experience
Work History
Lead
Pilgrim Pride
Moorefield, WV
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Cook
Moorefield Elementary School
Moorefield, WV
08.2012 - 08.2022
- Prepared and cooked daily meals in compliance with nutritional guidelines.
- Ensured food safety standards were consistently met during meal preparation.
- Assisted in menu planning to provide variety and meet dietary needs.
- Monitored inventory levels, minimizing waste through efficient use of resources.
- Collaborated with staff to maintain a clean and organized kitchen environment.
- Trained new employees on kitchen protocols and food preparation techniques.
- Developed positive relationships with students, promoting healthy eating habits.
- Implemented feedback from staff and students to enhance meal offerings and service quality.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
- Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
- Streamlined food preparation process, increasing kitchen productivity.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced Type environment.
- Monitored food quality and presentation to maintain high standards.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Measured and mixed ingredients according to precise recipes for best results.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Trained and supervised cooking staff to expertly meet daily needs.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Store Manager
Optima
Moorefield, WV
05.2007 - 05.2010
- Led daily store operations, ensuring exceptional customer service and efficient team performance.
- Developed and implemented sales strategies to enhance product visibility and drive revenue growth.
- Trained and mentored staff, fostering a collaborative environment focused on personal development and teamwork.
- Analyzed inventory levels, optimizing stock management to reduce shrinkage and improve turnover rates.
- Streamlined operational processes, resulting in improved workflow efficiency and enhanced employee productivity.
- Conducted regular performance evaluations, providing constructive feedback to motivate team members towards achieving goals.
- Established strong vendor relationships, negotiating favorable terms to enhance product assortment and pricing strategy.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
High School Diploma -
Central High
West VirginiaSkills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Problem resolution
Timeline
Lead
Pilgrim Pride
01.2023 - Current
Cook
Moorefield Elementary School
08.2012 - 08.2022
Store Manager
Optima
05.2007 - 05.2010
High School Diploma -
Central High