Jessica Turner
Sharon,PA
Summary
Dynamic sales leader with a strong background in customer service and team coordination, previously excelling at Sprint. Proven ability to enhance sales performance and client satisfaction through effective communication and strategic sales initiatives. Skilled in photo editing and appointment scheduling, driving business success while fostering positive customer relationships.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Photographer
Country Camo Photography
Saegertown, PA
01.2014 - Current
- Scheduled client appointments and captured photos to preserve special memories.
- Documented and highlighted key achievements to enhance business operations.
- Operate a photography company and pause work while pursuing a business degree and store plans.
- I own this company; just taking a break till I get my store and degree in business
Sales Executive
Highline Fiber Internet
Pueblo, Colorado
09.2023 - 05.2025
- Assisted customers with product selection, pricing, and service questions.
- Delivered customer service that contributed to high satisfaction levels.
- Resolved customer concerns and escalated issues to management to enhance overall customer experience.
- De-escalated complaints with calm communication and active listening.
- Processed transactions accurately using point-of-sale systems and payment methods.
- Processed orders, returns, and service requests efficiently according to employer procedures.
- Welcomed customers upon entry to create a friendly atmosphere, and provided product information.
Merchandiser
SASR Management
Myrtle Beach, SC
01.2017 - 04.2018
- Executed SASR Management retail resets using planograms and store directives.
- Updated signage, managed product placement, removed outdated products, fixed end caps, and remodeled displays to enhance visual merchandising.
- Installed promotional displays for SASR Management client locations.
- Stocked shelves with merchandise following SASR Management standards.
Trainer
Anderson Merchandisers
02.2016 - 12.2016
- Promoted from Ambassador to Trainer, enhancing training processes and team development.
- Trained Anderson Merchandisers field teams on retail merchandising standards and store procedures.
- Led onboarding sessions for new associates on company tools and reporting expectations.
- Coached merchandisers on planograms, product placement, and display execution.
- Completed contract with Tracfone, ensuring project goals were met on time and within scope.
Sales Associate
Sprint (Swas)
Hermitage, PA
05.2015 - 09.2015
- Achieved recognition as one of the top salespeople in the district.
- Ranked among top salespeople in district by consistently meeting sales targets.
- Assisted customers with questions and concerns, providing tailored advice to help them select plans fitting their lifestyle and budget.
- Outlined team operations duties to enhance workflow and support sales objectives.
Sales
Radio Shack
Meadville, PA
02.2014 - 07.2014
- Managed a team of sales managers responsible for driving sales volumes across multiple channels within the region.
- Managed the organization's largest region, performed full sales cycle duties and increased annual sales.
- Achieved sales improvement by enhancing advertising, internet lead handling, social media, digital marketing, compensation, and sales strategies.
- Managed store operations, overseeing money management and customer interactions to enhance overall service quality.
- Supported opening and closing of store operations, facilitating smooth shift transitions to maintain operational continuity. handle money work with customer and set up different accounts
Sales Manager
Shuemate Inc
Pismo Beach, CA
07.2007 - 06.2010
- Managed sales team, executing targeted strategies to enhance sales performance.
- Advanced from sales representative to manager, demonstrating leadership and growth potential.
- Highlighted significant achievements during tenure.
- Outlined daily tasks and duties to ensure team alignment and operational efficiency.
Education
Some College (No Degree) - Vet Assistant Tech
Animal Behavirol College
Valencia, CA10-2026
Skills
- Great Customer Service
- Sales background
- Sales leadership
- Photo retouching
- Appointment scheduling
- Customer care
- Team coordination
- Lighting techniques
- Studio management
- Sales acumen
- Photo editing
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
- Apple Certified
Samsung Certified
Timeline
Sales Executive
Highline Fiber Internet
09.2023 - 05.2025
Merchandiser
SASR Management
01.2017 - 04.2018
Trainer
Anderson Merchandisers
02.2016 - 12.2016
Sales Associate
Sprint (Swas)
05.2015 - 09.2015
Sales
Radio Shack
02.2014 - 07.2014
Photographer
Country Camo Photography
01.2014 - Current
Sales Manager
Shuemate Inc
07.2007 - 06.2010
Some College (No Degree) - Vet Assistant Tech
Animal Behavirol College