8
Jessica Ughelli
Dallas,GA
Summary
Dedicated Clinical Assistant with extensive experience at Wellstar
Hospital, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through effective communication and clinical support. Committed to maintaining patient confidentiality while ensuring adherence to infection control procedures and optimizing treatment planning.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Clinical Assistant
WellStar Kennestone Hospital
02.2025 - 2025
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Assisted patients with basic care needs.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Equipped patients with assistance required for basic care.
- Prepared examination rooms and sterilization of equipment following hospital guidelines.
- Maintained up-to-date patient records with medical histories and test results.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Unit Secretary
Arbors Assisted Living
2023 - 2025
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered phone calls and messages for 25-physician office medical facility, scheduling appointments, and handling patient inquiries.
Clinical Assistant
Intermountain Healthcare
01.2023 - 12.2024
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Measured patient spirometry.
- Oriented and trained new staff on proper procedures and policies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted patients with basic care needs.
- Equipped patients with assistance required for basic care.
- Answered 30 telephone calls to offer office information, answer questions, and direct calls to staff.
Medication Aide
Legacy Ridge
03.2022 - 01.2023
- Administered prescribed drugs to high-volume patient caseload.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Medication Aide
KARE
02.2021 - 12.2022
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Reported changes in patient status regarding drug therapy.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reordered medication to maintain adequate supply.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Administered prescribed drugs to 35 high-volume patient caseload.
CNA
Presbyterian Hospital
02.2020 - 12.2021
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for 35 residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Upheld infection control and prevention policies across different patient-facing areas.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Education
Associate of Science - Nursing
South College
Knoxville, TN12.2026
High School Diploma -
Chattahoochee Technical College
Marietta, GA06.2025
Skills
- Specimens collection and processing
- Vital signs monitoring
- Daily living care
- Vaccination administration
- Insurance verification
- Clinical support
- Knowledgeable in Software
- Vital sign monitoring
- Needs assessment
- Venipuncture
- Patients' vital signs
- Infection control procedures
- Appointment scheduling
- Clinical applications
- Medical condition monitoring
- Healthcare team collaboration
- Patient confidentiality
- Telephone etiquette
- Sterilization techniques
- Electronic health records management
- Patient scheduling
- Procedure preparations
- Injection administration
- Patient histories
- Specimen collection
- Medical terminology
- Medical equipment operation
- Electronic health records
- Medication administration
Certification
Certified nursing assistant (CNA)
Certified medication Aide(CMA)
Certified clinical medical assistant (CCMA)
Basic life support (BLS)
Software
Timeline
Clinical Assistant
WellStar Kennestone Hospital
02.2025 - 2025
Clinical Assistant
Intermountain Healthcare
01.2023 - 12.2024
Medication Aide
Legacy Ridge
03.2022 - 01.2023
Medication Aide
KARE
02.2021 - 12.2022
CNA
Presbyterian Hospital
02.2020 - 12.2021
Unit Secretary
Arbors Assisted Living
2023 - 2025
Associate of Science - Nursing
South College
High School Diploma -
Chattahoochee Technical College