Jessica Ukandu
Registered nurse
Bowie,Maryland
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Proven leadership focused on increasing and enhancing patient care and satisfaction.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Registered Nurse, ICU
Medstar Southern Maryland Hospital
Clinton, MD
02.2022 - Current
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Implemented medication and IV administration, catheter insertion and airway management.
Registered Nurse, Medical-Surgical/Telemetry Unit
MedStar Harbor Hospital
Baltimore, MD
09.2019 - 02.2022
- Provided direct patient care, stabilized patients and determined next course of action.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Pharmacy Technician
Padek Healthcare Pharmacy
Bladensburg, MD
05.2014 - 05.2018
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Education
Masters Of Science In Nursing - Adult-Gerontology Acute Care Nurse
Walden University
Minneapolis, MN 08.2021 - Current
Bachelor Of Science In Nursing - Nursing
Shenandoah University
Winchester, VA 08.2017 - 05.2019
Bachelor Of Science - Biotechnology
University of Maryland, Global Campus
Adelphi, MD 08.2014 - 05.2015
Skills
- Intravenous therapy
Timeline
Registered Nurse, ICU
Medstar Southern Maryland Hospital
02.2022 - Current
Masters Of Science In Nursing - Adult-Gerontology Acute Care Nurse
Walden University
08.2021 - Current
Registered Nurse, Medical-Surgical/Telemetry Unit
MedStar Harbor Hospital
09.2019 - 02.2022
Bachelor Of Science In Nursing - Nursing
Shenandoah University
08.2017 - 05.2019
Bachelor Of Science - Biotechnology
University of Maryland, Global Campus
08.2014 - 05.2015
Pharmacy Technician
Padek Healthcare Pharmacy
05.2014 - 05.2018
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