Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Jessica Uribe

Jessica Uribe

Elizabeth,NJ

Summary

Dynamic sales professional, enhancing customer satisfaction through strategic service improvements. Skilled in teamwork and problem-solving, I effectively mentored staff and analyzed sales data, driving productivity and engagement. Committed to delivering exceptional customer service while optimizing store operations and visual merchandising.

Overview

4
4
years of professional experience

Work History

Sales Associate

Skechers
03.2024 - 06.2025
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and product features to provide informed recommendations.
  • Organized merchandise displays, ensuring alignment with store standards and visual appeal.

Stocker

Puma
02.2023 - 02.2024
  • Organized and replenished merchandise displays to enhance product visibility and customer access.
  • Assisted in inventory management by tracking stock levels and reporting discrepancies.
  • Collaborated with team members to optimize stockroom efficiency and layout.
  • Maintained cleanliness of sales floor and storage areas to comply with safety standards.

Manager

SkinCare Supreos
06.2022 - 04.2023
  • Directed daily operations to enhance workflow efficiency and team productivity.
  • Analyzed sales data to identify trends, informing strategic business decisions.
  • Fostered a collaborative environment, mentoring junior staff in skincare product knowledge.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Stocker

Burlington
08.2021 - 01.2022
  • Ensured accurate pricing and labeling of products to facilitate customer purchases.
  • Trained new staff on stocking procedures and company policies for operational consistency.
  • Executed effective merchandising strategies to improve overall store presentation and appeal.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Education

Sistemas -

Pbro.Bernardo Montoya Giraldo
Medellín, Colombia

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Skechers
03.2024 - 06.2025

Stocker

Puma
02.2023 - 02.2024

Manager

SkinCare Supreos
06.2022 - 04.2023

Stocker

Burlington
08.2021 - 01.2022

Sistemas -

Pbro.Bernardo Montoya Giraldo

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