Jessica Urquillas Benitez
Las Vegas,NV
Summary
Detail-oriented and dependable professional with experience in retail management, restaurant operations, and warehouse environments. Known for strong customer service, adaptability, and efficiency in fast-paced settings. Experienced in training staff, managing inventory, and supporting daily operations while maintaining a positive customer experience. Eager to embrace new opportunities and grow with a forward-thinking company.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Advanced Services
860 S Rancho, Las Vegas, NV 89106
01.2023 - 11.2025
- Handled multiple warehouse responsibilities at different locations, such as managing inventory, picking orders, packing, and shipping.
- Operated machinery and contributed to production processes, ensuring quality and efficiency.
- Ensured the proper organization of items within the warehouse to maintain smooth operations.
- Worked as a picker/packer, accurately scanning and processing orders.
- Collaborated with diverse teams and followed safety and operational protocols to maintain a safe and productive environment.
Assistant Manager
Spirit Halloween LLC
2419 E Tropicana Ave Las Vegas, NV 89121 United S
08.2023 - 12.2024
- Assisted in managing daily operations to enhance store efficiency.
- Coordinated merchandise displays to optimize customer engagement and sales.
- Supported inventory management processes, ensuring product availability and accuracy.
- Managed online orders and ensured efficient processing and fulfillment.
- Organized back rooms and maintained accurate inventory counts.
- Trained new employees, ensuring they understood store operations and customer service standards.
- Conducted money drops, counted tills, and handled cashier duties accurately.
- Provided excellent customer service and ensured loss prevention.
- Maintained cleanliness and organization throughout the store.
- Managed inventory and performed scanning tasks to ensure accuracy.
Apparel Sales Associate
Walmart
3075 E Tropicana Ave Las Vegas, NV 89121 United S
08.2022 - 01.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained inventory levels by restocking merchandise and organizing displays effectively.
- Processed transactions accurately while operating point-of-sale systems efficiently.
- Collaborated with team members to ensure store cleanliness and optimal presentation of products.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
- Managed inventory effectively, ensuring proper stock levels for popular items, minimizing out-of-stock situations.
- Monitored sales floor for potential safety hazards, ensuring compliance with store policies.
- Trained new associates on operational procedures and customer service best practices to improve team performance.
Waitress
Sushi Hero
10100 S Eastern Ave Unit 130 Henderson, NV 89052 U
08.2021 - 05.2023
- Delivered outstanding customer service to elevate dining experience.
- Accurately processed orders and managed transactions using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely preparation of food and beverage items.
- Maintained cleanliness and organization of dining area, adhering to health and safety
- Refilled supplies and insured all items were restocked and ready.
- Supported team members by assisting with various tasks and ensuring a collaborative work environment.
Education
High School Diploma -
Chaparral High School
3850 Annie Oakley Dr Las Vegas, NV 89121 United StSkills
Fast learner with strong time management abilities
Excellent teamwork and collaboration skills
Effective multitasking and problem solving capabilities
Inventory management
Loss prevention
Order picker and Packer
Health and safety awareness
Excellent customer service
Adaptability / reliability
Languages
Bilingual
Timeline
Assistant Manager
Spirit Halloween LLC
08.2023 - 12.2024
Warehouse Associate
Advanced Services
01.2023 - 11.2025
Apparel Sales Associate
Walmart
08.2022 - 01.2024
Waitress
Sushi Hero
08.2021 - 05.2023
High School Diploma -
Chaparral High School