Jessica Valencia
East Hampton,NY
Summary
Excelled in building client relationships and maintaining high standards of service. Demonstrates strong organizational abilities and teamwork, ensuring efficient operations and positive outcomes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Assistant Hairstylist
The Salon & Day Spa
2017.09 - 2024.06
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted lead hairstylist in achieving desired results for clients through efficient preparation and organization of tools and products.
- Supported salon cleanliness and hygiene by diligently sanitizing workstations, tools, and equipment after each use.
- Developed loyal clientele through consistent delivery of high-quality services, personalized attention, and expert advice on hair care routines.
- Handled client inquiries and concerns with professionalism, offering appropriate solutions promptly to maintain positive relationships.
Cashier
Village True Value Hardware
2020.02 - 2021.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Science - Accounting
Suffolk County Community College
Riverhead, NY06.2025
Skills
- Customer service experience
- Building client relationships
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Reliability and punctuality
- Written and verbal communication
- Organizational abilities
- Conflict Resolution
- Team Collaboration
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Cashier
Village True Value Hardware
2020.02 - 2021.01
Assistant Hairstylist
The Salon & Day Spa
2017.09 - 2024.06
Associate of Science - Accounting
Suffolk County Community College
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