JESSICA VALENTINE
Seffner,FL
Summary
I am a dedicated, self-motivated, and result-oriented individual desiring a position with a medical facility to fulfill my dream of becoming an RN. I have a strong passion for helping others. I have outstanding organizational and communication skills that will be applied. I am in Nursing School currently. I also have certifications in CNA, phlebotomy, home health aide, med passing, and BLS. I also am the President of the Student Nurse Association at Rasmussen University. My graduation date is December 2024.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Student Ambassador
Rasmussen College
Brandon, FL
01.2023 - Current
- Created a database of resources available to students on campus.
- Assisted in planning and organizing events on campus such as open house, orientation and alumni reunions.
- Greeted guests at the university entrance and directed them to appropriate areas of the campus.
- Developed marketing materials related to student recruitment initiatives including brochures, pamphlets, flyers.
- Participated in community outreach activities by attending college fairs around the area.
- Provided information to visitors regarding the admission process, academic programs and student life.
Travel Agent
Self-employed
Zanesville, Ohio
12.2016 - Current
- I advertise and plan vacations for clients based off their needs
- I work closely along with them to be sure their vacation goes smoothly.
- Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
- Handled travel arrangements for groups, couples, executives and special needs clients.
- Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
Customer Service Representative
FEMA
Thonotosassa, FL
10.2021 - 04.2022
- I learned a very advanced system to assist applicants with disaster relief
- Problem solving was a very important aspect of this job as well as empathy
- Customer Service And Sales
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Investment Advisor
PNC
Zanesville, OH
09.2007 - 07.2008
- Helped them navigate taxes and the program.
- I opened banking accounts
- My main job was to analyze customers accounts and look for the need of investing
- Opened investment account for clients as well.
- Communicated with existing and prospective clients to identify financial goals and provide recommendations on investment solutions.
Education
Associate of Science - Registered Nurse
Rasmussen University
Brandon, FL12-2024
Phlebotomy Tech - Phlebotomy
CNA Training And Testing Center
Brandon, FL10.2022
CNA License - CNA
CNA Training And Testing Center
Brandon, FL09.2022
CPR, Med Passing, Home Health Aide Cert - Medical
CNA Training And Testing Center
Brandon, FL09.2022
High School Diploma -
Morgan High School
McConnelsville, OH05.2005
Skills
Client Safety and First Aid
- Client Documentation
- Compassionate Client Care
- First Aid and CPR
- Medication Administration
- Ambulation Assistance
- Vital Signs Monitoring
- Patient Health Assessments
- Documentation and Reporting
- Mobility Assistance
- Verbal and Written Communication
- Client Relationship and Rapport
- Healthcare Education
- Bathing Support
- Care Plan Adherence
- Daily Charting
- Patient and Compassionate
- Therapeutic Phlebotomy
- Medical Records Maintenance
- Sanitation and Sterilization
- Glucose Screening
- Butterfly Venipuncture
- Infection Control
- Wound Management
- Medication and IV administration
- Intravenous Therapy and Blood Withdrawal Certification
Certification
Cosmetology
Affiliations
- I have achieved honors in every semester that I have been in nursing school. I work hard to make sure I have the knowledge to be the best nurse I can be.
References
References available upon request.
Timeline
Student Ambassador
Rasmussen College
01.2023 - Current
Customer Service Representative
FEMA
10.2021 - 04.2022
Travel Agent
Self-employed
12.2016 - Current
Investment Advisor
PNC
09.2007 - 07.2008
Associate of Science - Registered Nurse
Rasmussen University
Phlebotomy Tech - Phlebotomy
CNA Training And Testing Center
CNA License - CNA
CNA Training And Testing Center
CPR, Med Passing, Home Health Aide Cert - Medical
CNA Training And Testing Center
High School Diploma -
Morgan High School