JESSICA VALLE
Las Vegas,NV
Summary
Dedicated Registered Nurse with a strong background in managing diverse medical conditions and providing high-quality patient care. Experienced in critical thinking, medication administration, and monitoring patient responses. Seeking to expand nursing practice by exploring diverse clinical settings and specialty training.
Overview
16
16
years of professional experience
Work History
Registered Nurse, Medical Observation Unit
Sunrise Hospital and Medical Center
Las Vegas, NV
04.2024 - Current
- Head-to-toe assessments, vital signs, medication administration, monitoring responses for adverse reactions, patient education and charting.
- Manage multiple tasks while providing timely, high quality patient care including assessment of patient environment for safety
- Applied sanitation and infection control knowledge to enhance patient care and service quality.
- Facilitated comfort for patients and families during challenging situations, promoting recovery and enhancing compliance.
Player Services Representative
M Resort Spa & Casino
Las Vegas, NV
05.2017 - 01.2021
- Addressed client concerns, provided appropriate solutions, and followed up to resolve issues, enhancing customer satisfaction.
- Engaged callers with friendly and polite responses, ensuring exceptional customer service on every call.
- Assisted guests with inquiries and provided information about services and amenities.
- Resolved guest concerns quickly, ensuring satisfaction during their visit.
- Managed player accounts and tracked rewards program participation effectively.
Phone Operator
Oral & Maxillofacial Surgery Associates Of Nevada
Las Vegas, NV
11.2010 - 01.2013
- Scheduled patient appointments and organized charts for next day to ensure smooth operations.
- Directed incoming mail and faxes while processing requests for medical records release to support patient care.
- Managed incoming calls, ensuring patients received timely assistance.
- Scheduled appointments, coordinating with surgical teams and patient availability.
- Provided clear information on procedures and insurance options to patients.
Education
Associate Of Applied Science - Nursing
College Of Southern Nevada
6375 W. Charleston Blvd. Las Vegas,NV 8914612-2022
Skills
- Registered Nurse (RN) License #865046
- Basic Life Support (BLS) Certified
- Advanced Cardiovascular Life Support (ACLS) Certified
- Certified Medical-Surgical Registered Nurse (CMSRN)
- Bilingual
Timeline
Registered Nurse, Medical Observation Unit
Sunrise Hospital and Medical Center
04.2024 - Current
Player Services Representative
M Resort Spa & Casino
05.2017 - 01.2021
Phone Operator
Oral & Maxillofacial Surgery Associates Of Nevada
11.2010 - 01.2013
Associate Of Applied Science - Nursing
College Of Southern Nevada