Jessica Vargas
Elizabeth
Summary
Dedicated professional with a versatile background in customer service. Known for exceptional conflict resolution and a calm demeanor, contributing to enjoyable dining experiences. Ready to leverage skills in appointment management and guest relations to drive customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sever/Hostess
Shinjuku Station
South Plainfield
04.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Handled cash and credit transactions accurately during busy service hours.
- Engaged with guests to enhance their dining experience and satisfaction.
- Supported team members during peak hours by managing additional tables efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted and seated guests promptly in a busy dining environment.
- Monitored wait times and communicated updates to guests effectively.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Built positive relationships with other front-of-house and kitchen staff.
Receptionist/BDC Representative
Autopia Motor Cars
Union
03.2024 - 07.2024
- Answered phone calls and managed appointment scheduling efficiently.
- Maintained a tidy reception area for welcoming customer experience.
- Updated and recorded customer or client information to maintain accounts.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Assisted customers with vehicle selection and financing options.
- Maintained accurate customer records in the dealership's CRM system.
- Provided product knowledge on vehicles and dealership services to customers.
- Scheduled follow-up appointments for customers when necessary.
Education
High School Diploma -
South Plainfield High School
South Plainfield, NJ06-2023
Skills
- Customer service
- Appointment scheduling
- Cash handling
- CRM management
- Food safety
- Conflict resolution
- Detail-oriented
- Professional appearance
- Guest engagement
- Customer feedback management
- Calm demeanor
- Strong work ethic
Languages
Spanish
Professional
References
References available upon request.
Timeline
Sever/Hostess
Shinjuku Station
04.2025 - Current
Receptionist/BDC Representative
Autopia Motor Cars
03.2024 - 07.2024
High School Diploma -
South Plainfield High School