Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Varnedoe

Ludowici,GA

Summary

Proven leader and efficient problem-solver, I enhanced customer satisfaction and streamlined operations at Walmart by implementing innovative solutions. With expertise in document management and exceptional relationship-building, I've significantly contributed to team success and operational efficiency. My background includes key roles at Liberty Elementary and Faithful Choices, where I honed my multitasking and organizational skills.

Overview

16
16
years of professional experience

Work History

Clerk

Liberty Elementary
11.2022 - Current
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.

Co Owner

Faithful Choices
03.2016 - Current
  • Established foundational processes for business operations.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

CSM

Walmart
08.2016 - 09.2019
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Followed through with client requests to resolve problems.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Took ownership of customer issues and followed problems through to resolution.
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Collaborated with sales teams to develop tailored solutions for prospective clients, resulting in increased revenue generation opportunities.

Clerk

Winn Army Community Hospital
01.2009 - 12.2014
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.

Education

Associate Of Applied Business - Customer Service Leadership

South Carolina State University
Orangeburg, SC
05.2006

High School Diploma -

Manning High School
Manning, SC
05.2002

Skills

  • File maintenance
  • Document management
  • Database entry
  • Cash handling
  • Cash management
  • Quality management
  • Filing systems
  • Mail sorting
  • Basic accounting

Timeline

Clerk

Liberty Elementary
11.2022 - Current

CSM

Walmart
08.2016 - 09.2019

Co Owner

Faithful Choices
03.2016 - Current

Clerk

Winn Army Community Hospital
01.2009 - 12.2014

Associate Of Applied Business - Customer Service Leadership

South Carolina State University

High School Diploma -

Manning High School
Jessica Varnedoe