Jessica Vasquez
Scurry,TX
Summary
Experienced retail and inventory professional with expertise in stock control, vendor coordination, and point of sale systems. Known for streamlining operations, reducing waste, and delivering strong customer service. Versatile operations leader with a background in inventory management, merchandising, and sales support. Proven ability to organize stock, coordinate with vendors, and maintain accurate records. Committed to improving efficiency and supporting business growth. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
9
9
years of professional experience
Work History
Boutique Owner
Sassy M Boutique
Scurry, Texas
01.2025 - Current
- Developed and executed targeted marketing campaigns that enhanced brand visibility and drove sales growth.
- Analyzed market trends to refine promotional strategies and attract new customers.
- Delivered personalized customer service that fostered customer loyalty and encouraged repeat business.
- Resolved customer inquiries and concerns promptly, enhancing overall shopping experience.
- Managed daily boutique operations for Sassy M Boutique, including sales floor and inventory.
- Curated clothing and accessories selection aligned with Sassy M Boutique brand style.
- Built product displays and merchandising layouts that showcased seasonal collections and attracted customer interest.
- Implemented efficient stock organization systems to enhance accessibility and reduce waste.
- Oversaw inventory management, ensuring optimal stock levels and timely replenishment.
- Monitored stock levels and coordinated restocking with vendors and suppliers.
- Set up inventory management systems to track stock levels and ensure accurate reordering of merchandise.
- Processed purchases, returns, and special orders through retail checkout systems.
Licensed Insurance Agent
Tranzact
Richardson, Texas
07.2026 - 03.2027
- Explained premium, deductible, and coverage terms in clear, simple language.
- Conducted customer needs assessments to determine optimal coverage levels and options, ensuring tailored insurance solutions.
- Coordinated application processing and collected necessary documents for underwriting review to facilitate timely approvals.
- Followed compliance rules during sales calls and client communications.
- Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
- Recorded customer details in Tranzact CRM and policy systems.
- Maintained accurate records of client information including contact details and policy changes.
- Responded promptly to customer inquiries via phone calls or emails in a professional manner.
- Assisted with billing inquiries, payment processing, and customer service issues to enhance client satisfaction and resolve concerns.
Call Center Representative
Texas health and Human service
Athens, Texas
01.2023 - 03.2024
- Delivered exceptional client support, efficiently resolving inquiries and issues to enhance customer satisfaction.
- Handled incoming calls, maintaining professionalism and providing knowledgeable service to support customer needs.
- Communicated clearly with clients, delivering accurate information and guidance.
- Addressed Texas Health and Human Services benefit questions, ensuring accurate information and guidance for callers.
- Explained Medicaid, SNAP, and TANF eligibility requirements.
- Resolved complaint calls with calm, clear, respectful language.
Inventory Manager
RGIS
Mesquite, Texas
03.2018 - 06.2020
- Coordinated cycle counts using handheld scanners and inventory software.
- Trained staff on count procedures and barcode scanning.
- Prepared inventory reports for clients and internal supervisors.
- Maintained compliance with RGIS safety and customer service standards.
Education
High School Diploma -
Wills Point High School
Wills Point, TX05-2011
Skills
- Inventory management
- Point of sale
- Vendor coordination
- Problem solving
- Conflict resolution
- Customer service
- Budgeting and financial planning
- Point of sale systems
- Staff training and supervision
Timeline
Licensed Insurance Agent
Tranzact
07.2026 - 03.2027
Boutique Owner
Sassy M Boutique
01.2025 - Current
Call Center Representative
Texas health and Human service
01.2023 - 03.2024
Inventory Manager
RGIS
03.2018 - 06.2020
High School Diploma -
Wills Point High School