Jessica Vecchiarelli
Lyndhurst,NJ
Summary
Experienced office manager and administration professional with 15 years of experience in overseeing a wide variety of essential functions in business. Analytical in optimizing productivity, efficiency and service quality. Highly organized with strengths in prioritizing tasks and managing deadlines. Exceptional client care, compassionate and resourceful.
Overview
16
16
years of professional experience
Work History
Office Manager
Straight and Narrow Inc.
Paterson, NJ
02.2017 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to the management team, including preparing reports.
- Created spreadsheets in Excel to track data.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Resolved customer inquiries in a timely manner, while maintaining positive relationships with clients.
- Managed front desk operations, including greeting visitors, answering questions, or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ensured compliance with applicable laws regarding employment practices.
- Prepared agendas for board meetings, along with taking minutes during sessions.
- Provided training to new hires on office policies and procedures.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
Office Manager
David L. Principe MD FACOG
Elmwood Park, NJ
09.2008 - 08.2017
Education
High School Diploma -
Harrison High School
Harrison, NJ06-2008
Skills
- Customer Service Excellence
- Self Manageable
- Strong Communication Skills
- Proficient in all Microsoft tools
- Compliance Monitoring
- Team Supervision
- Operations Management
- Staff Hiring & Training
- Clerical Support & Scheduling
- Conflict Management
- Policy Implementation
Timeline
Office Manager
Straight and Narrow Inc.
02.2017 - Current
Office Manager
David L. Principe MD FACOG
09.2008 - 08.2017
High School Diploma -
Harrison High School
Similar Profiles
Frederick RussellFrederick Russell
Shift Leader / Supervisor at Straight And NarrowShift Leader / Supervisor at Straight And Narrow
Nikesh RajbanshiNikesh Rajbanshi
Chef at Straight And Narrow CafeChef at Straight And Narrow Cafe
Brendon MilesBrendon Miles
CARPENTER at STRAIGHT AS STRAIGHT CARPENTRY PTY LTDCARPENTER at STRAIGHT AS STRAIGHT CARPENTRY PTY LTD