Jessica Velasquez
Pearsall,Tx.
Summary
I love a challenge and I'm always willing to try new things. I'm a quick learner, very energetic with experience in corrections, administrative, clerical, working in the kitchen, recreation, childcare and supervisor. Experienced production leader knowledgeable about supervisory practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at employee job satisfaction high while promoting safety and compliance. Skilled and enthusiastic professional with more than 2 years of experience managing operations and 12 years total in working with immigrants. Successfully oversee 41 officers to make sure they follow compliance, safety of detainees/immigrants, productive work habits and a great comfortable work environment. Contribute to a high pace work environment by providing exceptional customer service to our clients. Goal-driven supervisor professional well-versed in recruiting, training and managing employees to provide exceptional services to our clients. Highly organized and hardworking with excellent planning and program management skills.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Lieutenant
Trailboss Enterprises
Pearsall, Texas
04.2019 - 03.2022
- Issue out equipment/ weapons
- Work with micro soft word and excel
- Accountability of equipment on a daily bases
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Oversaw and optimized work of 31 transportation officers performing high-quality transportation work.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Worked with management team to implement proper division of responsibilities.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Prepared and managed work schedules, vacation and sick time accurately on weekly basis.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Set overall vision and provided team leadership.
- Maintained compliance with company policies, objectives and communication goals.
Recreational Assistant
Pearsall School
Pearsall, Texas
05.2001 - 08.2021
- Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Performed light custodial duties to provide clean and inviting facilities.
- Inspected and cleaned playing equipment and supplies to maintain operational standards.
- Supervised student activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept athletic and games equipment and facilities organized and maintained.
- Coordinated and led basketball teams, and other activities for both small and large groups.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Dispatcher/Clerk Trailboss Enterprices
Pearsall, Tx.
04.2014 - 07.2018
- I worked for Trailboss for 4yrs.
- 3 months, my position got moved to Harlingen Tx.
- My duties consisted of (scheduling officers, issuing equipment, data entry, checking hours for payroll, setting up and sitting in interviews, working with excel and Microsoft.
Shift Leader
Pizza Hut
Pearsall, Texas
01.2011 - 04.2011
- I was a shift leader looking over the crew members, instructing leadership and team work.
Detention Officer GEO Group INC
Pearsall, TX.
05.2005 - 10.2010
- I was a correctional officer for 5 years, my duties were the health and security of detainees, issuing equipment to staff, booking in/out detainees and restraining detainees etc....
- Shift Leader Pizza Hut Pearsall, Tx.
Waitress/cook
Pizza Hut Pearsall
06.2003 - 04.2005
- I was a waitress and a cook in charge of serving, prepping food and waiting on customers.
Bakery Worker
Super S Foods
Pearsall, Tx.
08.2002 - 05.2003
- Prepping cakes, making donuts, baking bread/sweet bread and selling breakfast tacos.
Education
High School Diploma - undefined
Pearsall High School
2003
Skills
- Work well in busy environments
- Data entry
- Instructing
- Leadership
- Excel
- Microsoft Word
- Quick learner
- Scheduling
- Speak Spanish
- Baggage inspections
- Responsible
- Supervision
- Flexible & Adaptable
- Excellent work ethic
- Planning and Coordination
- Staff Management
- Exercise Programs
- Safety Training
- Activity Organization
- Activity Planning
- Multitasking abilities
- Family services
- Childcare
- Ran recreation programs/events
- Defensive Tactics Training
- Collecting Statements
- Interviewing Witnesses
- Legal Documentation
Private Security Program Certificate Level 2 & 3
Board approved, PSP Level two & three Training Course to meet the standards and requirements set forth in Texas Occupation Code, Section 1702, Title 10 and Administrative Rules.
Certification
Pepper Spray/Chemical Dispensing Device Certification Training Course
Pepper Spray Training Course
Texas Department of Public Safety Pepper Spray/Chemical Dispensing Device Certification Training Course.
Timeline
Lieutenant
Trailboss Enterprises
04.2019 - 03.2022
Dispatcher/Clerk Trailboss Enterprices
04.2014 - 07.2018
Shift Leader
Pizza Hut
01.2011 - 04.2011
Detention Officer GEO Group INC
05.2005 - 10.2010
Waitress/cook
Pizza Hut Pearsall
06.2003 - 04.2005
Bakery Worker
Super S Foods
08.2002 - 05.2003
Recreational Assistant
Pearsall School
05.2001 - 08.2021
High School Diploma - undefined
Pearsall High School
Pepper Spray/Chemical Dispensing Device Certification Training Course
Similar Profiles
Isaac GarzaIsaac Garza
Transport Officer at Trailboss EnterprisesTransport Officer at Trailboss Enterprises
JOHN A. RAMIREZJOHN A. RAMIREZ
Detention Transportation Officer at Trailboss Enterprise Inc.Detention Transportation Officer at Trailboss Enterprise Inc.
Victoria WallVictoria Wall
Waitress at Trailboss SteakhouseWaitress at Trailboss Steakhouse