Jessica Vescosky
Clinton Township,MI
Summary
Dynamic leader and skilled communicator with proven expertise in staff training and supervision at Madison's Pub. Excelled in multitasking and attentive customer service, significantly enhancing patron loyalty and satisfaction. Demonstrated proficiency in POS systems and alcohol safety, ensuring efficient operations and a safe drinking environment. Achieved notable success in team performance and customer experience. Values the importance of being a team player. Thirty plus years in hospitality.
Overview
18
18
years of professional experience
Work History
Head Bartender / Restaurant Waitress
Madison's Pub
08.2006 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Education
Associate of Science - Law Enforcement
Macomb Community College Center Campus
Clinton Township, MI05.1995
High School Diploma -
Chippewa Valley High School
Clinton Township, MI05.1992
Skills
- Staff Training and Supervision of bar and waitstaff
- Alcohol Safety Knowledge
- Strong ability to multitask
- Attentive customer service
- Cash handling
- POS System proficiency
- Strong Communication Skills
- Scheduling bar and waitstaff
- Interviewing and hiring
- Hospitality service
Timeline
Head Bartender / Restaurant Waitress
Madison's Pub
08.2006 - Current
Associate of Science - Law Enforcement
Macomb Community College Center Campus
High School Diploma -
Chippewa Valley High School
Similar Profiles
Layla VillegasLayla Villegas
Server at JJ Madison's All American GrillServer at JJ Madison's All American Grill
Alexis KruserAlexis Kruser
Bartender at Madison'sBartender at Madison's
Kyle ImbachKyle Imbach
Line Cook at Jimmy Madison'sLine Cook at Jimmy Madison's
Alivia ThompsonAlivia Thompson
Registered Nurse, Labor and Delivery at McLaren Macomb HospitalRegistered Nurse, Labor and Delivery at McLaren Macomb Hospital
Lanika RayLanika Ray
Registered Nurse, Oncology & Hospice/Medsurge at Henry Ford HospitalRegistered Nurse, Oncology & Hospice/Medsurge at Henry Ford Hospital