- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Reading
- Animal Care
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- DIY and Home Improvement
- Crafting and DIY Projects
- I enjoy cooking for friends and family gatherings
- Baking
- Watching Movies and TV Shows
- Music
Jessica Vetter
Houston
Summary
Dynamic cashier with a proven track record at HEB, and past other grocery retailers, excelling in customer service and cash handling. Recognized for enhancing transaction efficiency and building strong customer relationships. Committed to integrity and reliability, consistently resolving issues to boost customer satisfaction and loyalty. Also has multiple years of experience as a manager when working at Little Caesars.
Overview
15
15
years of professional experience
Work History
Cashier
HEB Grocery Store
05.2021 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured compliance with company policies and procedures during all transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Kroger
12.2014 - 04.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Manager
Little Caesars
06.2011 - 05.2014
- Coordinated with suppliers to maintain quality ingredients and ensure timely deliveries.
- Managed scheduling processes, optimizing labor allocation based on peak hours and demand forecasts.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Built a high-performing store environment through effective recruitment, and talent development initiatives.
- Efficiently scheduled employees to enhance operational efficiency and reduce conflicts.
- Trained new staff on proper pizza-making procedures and food safety protocols.
- Implemented best practices for cleanliness and sanitation in food preparation areas.
- Oversaw daily operations, maintaining quality standards while meeting customer demands efficiently.
Cashier
Meijer
06.2011 - 04.2014
- Addressed customer needs
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Enhanced customer service experience by efficiently processing purchases and returns.
Education
High School Diploma -
Canton High School
Canton06-2007
Skills
- Customer service excellence
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Refunds and exchanges
- ID verification
Interests
Timeline
Cashier
HEB Grocery Store
05.2021 - 12.2025
Cashier
Kroger
12.2014 - 04.2016
Manager
Little Caesars
06.2011 - 05.2014
Cashier
Meijer
06.2011 - 04.2014
High School Diploma -
Canton High School