JESSICA VILAISAK
Richmond,CA
Summary
Pursuing a position to utilize my skills and experience in a team oriented environment with opportunities for advancement. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
14
14
years of professional experience
Work History
MitraClip Specialist
Abbott Vascular
03.2021 - Current
- Assemble products following written procedures and instructions with a primary focus on quality and compliance.
- Kept accurate records of defective units or products.
- Made sure that products were produced on time and are of good quality.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Trained new production staff members on safe and efficient production procedures.
- Followed all company policies and procedures to deliver quality work.
Production Supervisor
Gate Gourmet
02.2019 - 06.2022
- Resolved issues quickly to maintain productivity goals.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Support our team in providing fresh high quality foods for the airline .
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Managed team of 30+ production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
Flight Coordinator Lead
Gate Gourmet
03.2017 - 02.2019
- Responsible for supervising and checking all food production requirements are filled
- Responsible for training associates and monitoring associate progress
- Provides day to day direction and guidance to work group and responsible for daily workloads. Attention to detail was a must.
Flight Coordinator
Gate Gourmet
06.2015 - 03.2017
- Coordinated meal counts with customer counts for each day's flights, attention to detail was a must.
- Communicated with onboard service staff to determine flight components such as passenger counts, special meals and crew meals.
- Created and implemented filing and organization practices for documents, reports and calendars.
- Supported operations by managing professional communications, tracking data and managing records.
Service Advisor
Hanlees Hilltop Toyota
04.2014 - 06.2015
- Acknowledge and greet customers, Determining the customer's needs, Inform clients on work performed, Answer telephone, provide information to callers.
- Maintained high customer satisfaction standards to meet or exceed targets.
Receptionist
Mercy Housing
05.2012 - 03.2014
- Monitor camera activities, Assisting visitors with checking in and out of the property.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Staff Assistant
Nevin Community Center
02.2012 - 01.2014
- Supervised, Taught children in several areas, Auto Skill Program
- Provided expert administrative support to meet daily requirements and maximize team productivity.
Volunteer
American Red Cross
01.2011 - 02.2012
- Greet and register blood donors
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Waitress/Hostess, Senior Living
Sodexo
01.2010 - 01.2011
- Responsible for seating the elderly, Receiving and Stocking Inventory, hosting, Reliable for clean-up, Work with other servers and be a team player, Deliver beverages and food in a timely manner, Cash handling.
Education
Certification in Certified Medical Assisting - Medical Assisting
Boston Reed College
Richmond,CA01.2013
High School Diploma - undefined
Pinole Valley High School
2012
Skills
Exceptional Written/ Verbal skills/ Microsoft Word/ Quick and creative problem solving/ Deadline driven/ Reliable/ Motivational team player / Passion for learning/ Thorough research & analysis / Streamlined multitasking / Critical goal focus / Fast learner/ Manufacturing Processes/Assembly and Production/Work well under pressure
Timeline
MitraClip Specialist
Abbott Vascular
03.2021 - Current
Production Supervisor
Gate Gourmet
02.2019 - 06.2022
Flight Coordinator Lead
Gate Gourmet
03.2017 - 02.2019
Flight Coordinator
Gate Gourmet
06.2015 - 03.2017
Service Advisor
Hanlees Hilltop Toyota
04.2014 - 06.2015
Receptionist
Mercy Housing
05.2012 - 03.2014
Staff Assistant
Nevin Community Center
02.2012 - 01.2014
Volunteer
American Red Cross
01.2011 - 02.2012
Waitress/Hostess, Senior Living
Sodexo
01.2010 - 01.2011
Certification in Certified Medical Assisting - Medical Assisting
Boston Reed College
High School Diploma - undefined
Pinole Valley High School
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