Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Jessica Vinson

Jessica Vinson

Macon,GA

Summary

I am a committed and dependable professional with 20 years of experience in the industry. I have been recognized for surpassing expectations of being a overachiever. I have a friendly and approachable personality that helps build positive relationships with customers, colleagues and management. My extensive background includes experienced in customer service, problem solving and effective conflict resolution.

Overview

14
14
years of professional experience

Work History

Machine Operator

Kumho Tire
06.2021 - Current
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Machine Operator

YKK
04.2019 - 05.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and ran machinery to produce exceptional products for industrial needs.

DSP 1

Pacesetters Inc
10.2014 - 04.2016
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.

Customer Service Cashier (WFH)

XPO
03.2011 - 07.2012
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Education

Intermediate Certificate - Cosmetology

Cookeville High School
Cookeville, TN
05.2008

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Computer skills
  • Manufacturing
  • Assembly procedures
  • Multitasking and organization

Timeline

Machine Operator

Kumho Tire
06.2021 - Current

Machine Operator

YKK
04.2019 - 05.2021

DSP 1

Pacesetters Inc
10.2014 - 04.2016

Customer Service Cashier (WFH)

XPO
03.2011 - 07.2012

Intermediate Certificate - Cosmetology

Cookeville High School

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Jessica Vinson