Jessica Violette
Sanford,United States
Summary
Professional manager with strong leadership capabilities and results-driven approach. Extensive experience in team collaboration, with proven ability to adapt to changing needs. Skilled in strategic planning, resource management, and operational efficiency. Known for reliability and focus on achieving organizational goals. Eager to learn new skills with the ability to learn quickly.
Overview
17
17
years of professional experience
Work History
Working Leader
Pratt & Whitney
06.2024 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted in various roles as needed to meet the demands of the team.
- Coordinated cross-functional teams to resolve production challenges effectively.
Bench Mechanic
Pratt and Whitney
05.2022 - 06.2024
- Deburr and wash all incoming parts.
- Qualified in CMM, Robot Deburr, V-Bowl, Dot Peen and Repairs.
- Gaining knowledge in Assembly and Machining.
Manager
CN Brown Big Apple
01.2018 - 05.2022
- UST General Operator Certification.
- Trained and mentored staff on product knowledge and customer service excellence.
- Analyzed sales data to identify trends, driving inventory management decisions.
- Coordinated merchandising efforts to optimize product visibility and sales performance.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Property Manager
Sleepers Properties/White Bark Properties, LLC
02.2015 - 05.2021
- Collected rent payments, served evictions and handled court paperwork.
- Oversaw 150 apartments and store front properties.
- Developed and implemented efficient maintenance schedules to enhance property functionality and tenant experience.
- Managed budgeting processes, optimizing expenses while maintaining high service quality across all properties.
- Established strong relationships with vendors to negotiate contracts and secure favorable service rates for property enhancements.
- Conducted regular property inspections, identifying issues proactively to minimize downtime and improve tenant retention rates.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Manager
SUBWAY®Restaurants
05.2013 - 02.2015
- Oversaw daily operations to ensure compliance with company policies and standards.
- Managed inventory control processes to optimize stock levels and reduce shrinkage.
- Implemented promotional strategies that increased foot traffic and boosted sales performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Automotive Receptionist/Mechanic
Jones Home and Auto
11.2008 - 04.2013
- Managed front desk operations, ensuring efficient flow of communication and visitors.
- Coordinated scheduling for appointments, meetings, and events to maximize office productivity.
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Performed routine maintenance and repairs on various vehicle systems to ensure optimal performance.
- Certified State Inspector.
Education
College Prep -
Sanford High School
Sanford, Maine06.2004
Automotive - undefined
Sanford Regional Vocational Center
Sanford, Maine06.2004
Associate of Applied Science - Precision Machining And Manufacturing
Southern Maine Community College
South Portland, ME06-2029
Skills
- Leadership Experience
- SAP
- Customer Service
- Microsoft Office
- Automotive Repair
- Training and coaching
- Work Planning and Prioritization
- Multitasking Abilities
- Problem-solving
- Staff development
- Positive attitude
- Adaptability and flexibility
Accomplishments
- Second Degree Black Belt in TaeKwonDo
- Lakan Guro in IKali Philippine Martial Arts.
- Two-time cross-country state champion.
- First person in this High School history to have perfect attendance all four years.
- Veteran
Timeline
Working Leader
Pratt & Whitney
06.2024 - Current
Bench Mechanic
Pratt and Whitney
05.2022 - 06.2024
Manager
CN Brown Big Apple
01.2018 - 05.2022
Property Manager
Sleepers Properties/White Bark Properties, LLC
02.2015 - 05.2021
Manager
SUBWAY®Restaurants
05.2013 - 02.2015
Automotive Receptionist/Mechanic
Jones Home and Auto
11.2008 - 04.2013
Automotive - undefined
Sanford Regional Vocational Center
College Prep -
Sanford High School
Associate of Applied Science - Precision Machining And Manufacturing
Southern Maine Community College
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