Jessica Viramontes
Chicago,IL
Summary
Esthetics professional prepared with valuable experience in skincare and customer service. Proven ability to tailor treatments to individual needs and enhance client satisfaction. Known for strong team collaboration and achieving excellent results with flexibility and reliability. Skilled in various skincare techniques and maintaining professional demeanor.
Overview
6
6
years of professional experience
Work History
Licensed Esthetician
Cleise Brazilian Day Spa
08.2022 - Current
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
- Created repeat business by developing long-term relationships with regular customers.
- Specialized in full body hair removal with hard wax and soft wax.
- Performed full body scrubs on clients.
BOH Manager
Citadel Commissary Kitchen
01.2021 - 07.2021
- Led weekly safety meetings for food handlers.
- Managed food preparation processes, ensuring consistently high-quality dishes for guests.
- Established productive relationships with local vendors for better pricing and fresher ingredients.
- Assisted executive chef with special event planning, including menu design and resource allocation.
- Resolved conflicts among employees quickly and professionally, fostering positive team dynamics.
- Oversaw menu development, incorporating seasonal ingredients for diverse culinary offerings.
- Trained new staff members on proper kitchen techniques, leading to increased productivity and workplace safety.
- Ensured compliance with all relevant food safety regulations through regular audits of kitchen practices.
- Optimized inventory management for reduced food waste and cost savings.
- Implemented sanitation protocols to maintain a clean and safe working environment, passing all health inspections with ease.
- Followed operational procedures and enforced product standards, quality and consistency.
- Purchase and inventory manager.
- Recruited and onboarded new associates to the team.
- Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
- Accepted merchandise and entered appropriate coding into company tracking system.
- Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
- Purchased food and cultivated strong vendor relationships.
- Monitored equipment maintenance schedules to prevent downtime due to malfunctions or repairs.
Sous Chef
Forum 55
10.2018 - 01.2021
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.
- Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
- Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.
- Led kitchen team during high-volume service times, ensuring seamless operation and guest satisfaction.
- Maintained strict adherence to dietary restrictions, crafting creative alternatives that catered to diverse customer needs.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Education
Licensed Esthetician - Esthetics
G Skin And Beauty
Chicago, IL05-2022
Associate of Applied Science - Culinary Arts
Illinois Institute of Art
Chicago, IL06-2011
Skills
- Strong Communication Skills
- Knowledge of body scrubs
- Relationship building and management
- Chemical facial peels
- HydraFacials
- Customized facial protocols
- Product Recommendation Expertise
- Sensitive skin care
- Oxygen Infusion Therapy
- Eyebrow and lash tinting
- Team player attitude
- Body waxing specialist
Languages
Spanish
Native or Bilingual
Timeline
Licensed Esthetician
Cleise Brazilian Day Spa
08.2022 - Current
BOH Manager
Citadel Commissary Kitchen
01.2021 - 07.2021
Sous Chef
Forum 55
10.2018 - 01.2021
Licensed Esthetician - Esthetics
G Skin And Beauty
Associate of Applied Science - Culinary Arts
Illinois Institute of Art