Jessica Viveros
Dinuba,CA
Summary
Dynamic leader with proven expertise in enhancing service delivery and operational efficiency, notably at Lumpchuous Bulliez LLC. Excelled in training and team development, driving performance through attention to detail and excellent communication. Achieved significant cost reductions and improved customer satisfaction. Skilled in data analysis and Microsoft Excel, embodying professionalism in every task.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
17
17
years of professional experience
Work History
Supervisor
Lumpchuous Bulliez LLC
05.2019 - 01.2025
- Trained staff on best practices to enhance service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Lead
Ulta Beauty
08.2020 - 07.2023
- Coached team members for improved performance and skill development within marketing projects.
- Onboarded new team members and coached personnel in marketing tasks.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
Supervisor
Valley Family Health Care
08.2007 - 09.2013
- Developed training programs for enhanced employee performance.
- Trained staff on best practices to enhance service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
Medical Office Specialist Front And Back Office - Medical
Kaphlan College
Fresno CA 09-2007
Skills
- Customer service
- Attention to detail
- Time management
- Excellent communication
- Professionalism
- Task prioritization
- Data analysis
- Medical Billing
- Referrals
- Claims
- Multi Phone System
- Mircsoft/ Excel
Timeline
Lead
Ulta Beauty
08.2020 - 07.2023
Supervisor
Lumpchuous Bulliez LLC
05.2019 - 01.2025
Supervisor
Valley Family Health Care
08.2007 - 09.2013
Medical Office Specialist Front And Back Office - Medical
Kaphlan College
Similar Profiles
Stacey MangumStacey Mangum
Store Manager at Gunsmoke Firearms LLC Formerly Hi-Caliber LLCStore Manager at Gunsmoke Firearms LLC Formerly Hi-Caliber LLC
Emma LuvianoEmma Luviano
Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC
Kyle HornerKyle Horner
CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.
ESBEYDY MARTINEZESBEYDY MARTINEZ
Childcare Assistant at Candyland KidcareChildcare Assistant at Candyland Kidcare
Katelyn OrtegaKatelyn Ortega
Education Specialist at Visalia Unified School DistrictEducation Specialist at Visalia Unified School District