Proven track record in enhancing operational efficiency at MCCS Okinawa MIS, leveraging expertise in records and operations management. Demonstrated ability to streamline processes, achieving significant improvements in time management and attention to detail. Skilled in technical documentation and project coordination, with a commitment to delivering exceptional results.
Overview
12
12
years of professional experience
Work History
Administative Office Manager
MCCS Okinawa MIS
08.2023 - Current
Extensive experience supporting senior executives in IT and MIS environments
Expert in managing diverse administrative functions with exceptional judgment, discretion, and efficiency
Skilled in preparing and reviewing technical correspondence, reports, and documents, including Naval Correspondence formats
Proficient in budget tracking, financial reporting, and maintaining detailed records
Demonstrated expertise in IT procurement processes, handling MIS NAF Purchase Card transactions
Coordinated with NAF contracting and finance offices effectively
Capable of providing technical guidance to staff, managing schedules, and organizing travel arrangements
Facilitated effective liaison with HR for IT recruitment and training
Committed to delivering top-tier customer service and adhering to IT security protocols
Supported organizational compliance with EEO principles
Managed cellular device enrollments with Apple Business Management for all of MCCS Okinawa and Fuji
Information, Referral and Relocation Specialist
Personal & Professional Development MCCS Okinawa
11.2021 - 08.2023
Organized and facilitated weekly base Welcome Aboard Orientation, congressional mandated PCS with Success Workshop, and supported Sponsorship Training workshop
Provided information, referrals, and resources for services and programs involving external agencies supporting the military community
Coordinated with programs such as Women, Infants, and Children (Overseas); Navy and Marine Corps Relief Society; American Red Cross; Children, Youth, and Teen Programs; Marine Corps Family Team Building; and local cultural events/tours
Managed the P&PD Resources Lending Locker program for the assigned camp, adhering to all lending locker procedures
Maintained up-to-date standard operating procedures for the lending locker, including maintaining lending locker inventories
Reviewed usage data and inventories to ensure necessary materials were available to meet customer needs
Monitored safety advisories and product recalls for lending locker items
Program Coordinator/Lead Illustrator
Alutiiq Security & Technology LLC,
09.2018 - 07.2021
Updated existing government aircraft technical manuals for the KC-130J/FMS Kuwait platform, ensuring revisions adhered to applicable government specifications and guidelines
Applied specifications and guidelines, including MIL-DTL-23618H (AS), NAVAIR-00-25-604, NAVAIR 00-25-700, MIL-STD-3001, and MIL-DTL-81927C, as defined in the Task Order Statement of Work (SOW)
Taught and assigned workload to a team of six personnel, instructing them on using established processes, guidelines, and templates to create military Periodic Maintenance Requirement Card (PMIC) decks,
Maintenance Requirement Card (MRC) decks, Pre-Operational Checklists, Maintenance Instruction Manuals (MIMs), and Illustrated Part Breakdown (IPB) manuals
Responsible for receiving, performing pre-quality reviews, and inventorying all government-submitted source data for incorporation
Conducted Quality Assurance assessments and oversaw the digitization of manuals by team members
Created new graphics and updated existing graphic pages as the Lead Illustrator for the KC-130J/FMS Kuwait project
Prepared Ready-for-Reproduction pages with a high degree of accuracy, maintaining consistency in style and format according to military specifications and guidelines
Made changes to graphics including line art, photo tracing, and lettering, ensuring technical manual changes included assembly, exploded, sectional/cutaway views, block procedural and functional diagrams, outline drawings, wiring diagrams and schematics, performance charts, flowcharts, and logic diagrams
Used Designer X7 Photo Paint and AutoCAD for drawing, scanning, and vectorizing illustrations for technical manuals
Taught and assigned workload to four illustrators, instructing them on the use of Corel Designer, Photo Paint, and AutoCAD, and how to incorporate source data into graphic
City Mail Carrier
US Postal Service
12.2017 - 07.2018
Delivered and collected mail/packages on foot or by vehicle across various road conditions and weather scenarios within a prescribed area
Maintained professional and effective public relations with customers, demonstrating a general familiarity with postal laws, regulations, products, and area geography
Utilized time management skills to deliver all mail/packages accurately and professionally, ensuring completion within set time goals
Collaborated effectively with colleagues to ensure all mail/packages were distributed and delivered daily
Technical Illustrator/Technical Writer
Alutiiq
09.2012 - 06.2015
Created new graphics and updated existing graphic pages, ensuring high accuracy and consistency in style and format
Prepared ready-for-reproduction pages according to military specifications and guidelines established in the statement of work
Produced various graphic elements, including line art, photo tracing, and lettering
Developed technical illustrations, such as assembly, exploded, and sectional/cutaway views, block procedural and functional diagrams, outline drawings, wiring diagrams and schematics, performance charts, flowcharts, and logic diagrams
Utilized Designer and Paint Shop Pro for drawing, scanning, and vectorizing illustrations for technical manuals
Developed, revised, and updated technical manuals for the C-130 platform using source data such as Technical Publications Deficiency Reports, Engineering Change Proposals, Technical Directives, Interim Rapid Action Changes, draft or marked-up copy, engineering drawings, sketches, photographs, and digital files
Generated writers' rough drafts based on source data, adhering to military specifications and guidelines in the statement of work
Processed technical manuals using Microsoft Word 2003, including scanning, formatting text and graphics, and incorporating changes during the writing process
Prepared the graphics package for illustrators, ensured all markups were proofed, and readied technical manuals for Quality Assurance review
Assisted the Program Manager/Project Coordinator in preparing proofs or final versions for delivery, including creating PDFs with bookmarks and burning CDs