Jessica Vlieger

Maintain accurate, detailed client records in compliance with legal, medical, and privacy standards (HIPAA/confidentiality).

Demonstrate exceptional listening and focus skills during client consultations to accurately assess needs and document treatment plans.

Handle sensitive and confidential information with discretion and professionalism.

Manage high-volume, time-sensitive appointments while maintaining accuracy and attention to detail.

Communicate clearly and professionally with diverse clients, ensuring understanding of procedures and documentation.

Follow strict protocols and regulatory guidelines, requiring consistency and precision.

Perform detailed documentation and reporting using digital systems and scheduling software.

Maintain a calm, professional demeanor in high-pressure or emotionally sensitive situations.

Mentored junior estheticians in best practices for client care and treatment application.

Prepared, reviewed, and maintained accurate written records and documentation

Managed official records with attention to detail and completeness

Handled confidential and sensitive information with discretion

Managed a group of senior citizens re-entering the workforce, including interviewing, hiring, training, maintaining communication with participants' case managers, and submitting participants' time sheets on time.

Adhered to privacy policies, ethical standards, and procedural guidelines

Managed multiple priorities in fast-paced, deadline-driven environments

Balance competing tasks while maintaining accuracy and organization

Meet strict turnaround times for document preparation and delivery