Jessica VonTalge
Hillsboro,MO
Summary
In 2006 I began as a Latchkey teacher and moved up to Latchkey Coordinator, which in turn made me responsible for up 150 children at two locations. Posted family payments; provided monthly billing statements to family, calculate & balance weekly deposits; constructed monthly curriculum calenders. Handled student & employee personal files; filed state-aide paperwork all under HIPPA guidelines to ensure payment. All while ensuring a safe, responsible and respectable environment.
In 2010 I decided to stay home with our four children, since then I have managed our family of six. While being home I became the caretaker of my grandparents and was responsible for overseeing healthcare needs which included but not limited; to billing/payments, policy coverage guidelines, and disputed medical claims. In 2021 I got to substitute for the library secretary and so I decided that I love helping the kids and staff. I am personable and dedicated solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
Work History
Library Secretary
Hillsboro School District
Hillsboro, Missouri
07.2022 - Current
- Provided customer service to patrons by answering inquiries, locating requested material and providing information on library policies.
- Managed patron accounts by collecting fines for overdue items or renewing expired memberships.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Substitute Teacher
Hillsboro School District
Hillsboro, Missouri
07.2021 - 08.2022
- Maintained accurate records of student performance, attendance, and behavior.
- Encouraged positive behavior among students through effective communication techniques.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
Custodial Maintenance Worker
Jefferson College
Hillsboro, MO
01.2018 - 04.2019
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Identified major repair; maintenance needs and notified management of concerns by filling out work orders.
- Handled custodial needs inside and outside of buildings, including collecting and cleaning up spills.
Latchey Coordinator
Windsor School
Imperial, MO
08.2006 - 07.2010
- Delivered exceptional care to groups of children between ages 5 and 12. Before and after school.
- Recognized by management for providing exceptional customer service. For families and the school.
- Input details into family accounts and tracked payments via check number or receipt for multiple location.
- Completed documentation, reports and spreadsheets of financial and personal information for each child in attendance.
- Responded to telephone/email and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Maintained accounting ledgers by verifying and posting account transactions on daily; weekly and monthly basis.
- Leveraged understanding of Federal Acquisition Regulations to ensure compliance.
Education
High School Diploma -
Hillsboro High School
Hillsboro, MO05.2004
Associate of Applied Science -
Jefferson College
Hillsboro, MO05.2006
Some College (No Degree) -
Missouri Baptist University
St Louis, MOSkills
- Team management
- Supply inventory management
- Problem resolution
- Organized & accountable
- Communicate through all spectrums of technology
- Enthusiastic
- Attentive to detail
- Process and apply new skills & concepts quickly
- Spreadsheet tracking
- Records Management
References
- Emma VonTalge 4411 Geneva Dr Festus, MO 63028 email/ emma.vontalge@mercy.net
- Mary Darian 5327 Lakewood Ter Imperial MO 63052 email/ mary.darian@mercy.net
- Joyce Twiggs P.O Box 743 Hillsboro, MO 63050 phone/ 314-565-1320
Timeline
Library Secretary
Hillsboro School District
07.2022 - Current
Substitute Teacher
Hillsboro School District
07.2021 - 08.2022
Custodial Maintenance Worker
Jefferson College
01.2018 - 04.2019
Latchey Coordinator
Windsor School
08.2006 - 07.2010
High School Diploma -
Hillsboro High School
Associate of Applied Science -
Jefferson College
Some College (No Degree) -
Missouri Baptist University