Jessica Wade
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Nursing Assistant
Department of Veterans Affairs
Houston, TX
10.2010 - Current
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Administered medications and educated patients and families on correct at-home administration.
Cashier
Veterans Canteen Service
Houston, TX
05.2008 - 10.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Science - Social Work
University of Houston - Downtown
Houston, TX12-2024
Associate of Arts -
San Jacinto College District
Pasadena, TX05-2022
Accomplishments
- A member of the national honor society.
- An active participant in the National Association of Social Workers.
- Received Employee of the Month twice during my tenure at the Department of Veterans Affairs.
Affiliations
- I volunteer at the Beacon homeless organization.
- Active with Depelchin Children Center.
Timeline
Nursing Assistant
Department of Veterans Affairs
10.2010 - Current
Cashier
Veterans Canteen Service
05.2008 - 10.2010
Bachelor of Science - Social Work
University of Houston - Downtown
Associate of Arts -
San Jacinto College District