Jessica Walejewski
Middleville,MI
Summary
Detail-oriented Contract Manager with a proven track record in contract negotiation, compliance management, and risk assessment. Skilled in streamlining processes and enhancing contract performance to drive organizational success.
Overview
17
17
years of professional experience
Work History
Contract Manager
PrimeFlight
Grand Rapids, MI
03.2016 - Current
- Reviewed and approved contractual agreements, ensuring compliance and accuracy to mitigate risks.
- Developed contract templates to streamline the approval process.
- Monitored contract performance and identified areas for improvement.
- Collaborated with legal teams to resolve contractual disputes, safeguarding company interests and maintaining relationships.
- Maintained accurate records of contracts and related documentation.
- Developed standard operating procedures related to contract management activities.
- Managed renewal process for expiring contracts, negotiating new terms to align with business objectives.
- Established clear review process throughout contract period to assess performance against expectations and requirements.
Personal Banker
Fifth Third Bank
Grand Rapids, MI
05.2013 - 02.2016
- Processed loan applications and evaluated customer eligibility.
- Educated clients on financial products and services offered by the bank.
- Assisted customers with account inquiries and banking services.
- Resolved customer complaints and provided timely follow-up support.
- Collaborated with team members to enhance customer service efficiency.
- Maintained accurate records of customer interactions and transactions.
Store Manager
Check Into Cash
Kentwood, Michigan
09.2009 - 01.2011
- Managed daily store operations, ensuring strict compliance with company policies.
- Oversaw inventory management to ensure product availability and minimize stockouts.
- Trained and supervised staff to enhance customer service experience.
- Resolved customer inquiries and issues to maintain satisfaction and loyalty.
Education
BBA - Management
Southern New Hampshire University
Hooksett, NH05-2018
High School Diploma -
Kenowa Hills High School
Walker, MI06-2009
Skills
- Contract negotiation
- Contract drafting
- Compliance management
- Risk assessment
- Performance monitoring
- Legal collaboration
Timeline
Contract Manager
PrimeFlight
03.2016 - Current
Personal Banker
Fifth Third Bank
05.2013 - 02.2016
Store Manager
Check Into Cash
09.2009 - 01.2011
BBA - Management
Southern New Hampshire University
High School Diploma -
Kenowa Hills High School